Summary
Overview
Work History
Education
Skills
Technical skills
Relevant Coursework
References
Timeline
Generic

Aayush Shrestha

Sydney

Summary

Eager to launch an IT career by applying a background in operational excellence and team collaboration to technology challenges. My experience in optimizing processes, managing details, and driving efficient outcomes provides a strong foundation for contributing to IT projects, supporting system maintenance, and ensuring quality assurance. A quick learner passionate about [e.g., cybersecurity, data analysis, cloud computing] and committed to adding immediate value while developing deep technical expertise.

Overview

10
10
years of professional experience

Work History

Duty Shift Manager

Aldi
Mount Druitt
01.2022 - Current
  • Led Operational Excellence & Team Performance by directing a team, optimizing shift schedules and task allocation, which increased daily operational efficiency and reduced closing time.
  • Ensured Compliance & Quality Assurance by rigorously upholding all company policies, safety standards, and audit requirements, achieving a consistent record of successful internal audits and maintaining a 100% compliance rate.
  • Managed Technical Issues & Downtime through proactive equipment monitoring and performing minor repairs, reducing workflow interruptions. Escalated critical machinery failures with detailed diagnostics to the maintenance department for rapid resolution.
  • Optimised Resource Management by overseeing inventory control and cash handling procedures, directly contributing to loss prevention and ensuring accurate financial reporting at the end of each shift.
  • Fostered Stakeholder Relationships by developing strong rapport with staff, customers, and vendors, enhancing team morale and ensuring smooth supply chain and customer service operations.
  • Process Improvements initiated by analyzing shift workflows and implementing strategic adjustments in staff positioning and task sequencing, directly enhancing department productivity.

Sales Assistant

Aldi
Mount Druitt
03.2018 - 01.2022
  • Process Oriented Operations: Managed end to end customer transactions and inventory routines with high accuracy, demonstrating reliability in following established procedures, a critical skill for software testing, documentation, and system administration.
  • Systematic Problem Resolution: Addressed customer issues and maintained organized stock systems, developing a methodical approach to troubleshooting and maintaining order in dynamic environments.
  • Collaborative Team Contributor: Built effective working relationships to achieve daily targets, proving ability to integrate into and support a team’s workflow, much like in Agile development or IT support pods.
  • Focus on Quality & Maintenance: Ensured the sales floor was consistently well-stocked and presentable, reflecting an inherent understanding of system upkeep and user experience principles.

Graphic Design Intern

360 education solutions
Kathamandu
01.2016 - 12.2017
  • Developed digital and print visuals utilizing design software to create clear, user-focused materials, applying principles of layout, typography, and color theory.
  • Participated in the full project lifecycle within an Agile design team, contributing to ideation, iterative revisions, and timely delivery of project components.
  • Engaged in stakeholder collaboration, assisting in client discussions to understand requirements and refine designs based on feedback, ensuring final deliverables met user needs.

Education

Bachelor in Information Technology - Information And Communication Technology

Victoria University
Sydney
11-2024

Skills

  • Leadership & Project Management

Project Scheduling & Oversight, Strategic Problem-Solving, Workflow & Resource Optimization, Budget Management

  • Team & Stakeholder Relations

Team Leadership & Training, Stakeholder Communication & Negotiation, Shift & Workforce Coordination, Collaborative Team Building

  • Operations & Compliance

Operational Efficiency, Policy Development & Implementation, Regulatory Compliance, Quality Control & Process Management

  • Professional Competencies
  • Exceptional Verbal & Written Communication,Results-Driven & Proactive, Highly Reliable & Detail-Oriented

Technical skills

  • Programming & Scripting

Python, JavaScript, SQL, PowerShell, Bash

  • Cloud Platforms & Infrastructure

AWS, Azure, GCP, VMware, Hyper-V, Docker, Kubernetes

  • Data Management & Analytics

SQL Developer, MySQL, PostgreSQL, Tableau, Power BI

  • Systems & Administration

Windows Server, Linux Administration, TCP/IP, VPN, Firewalls

  • Development Operations & Tools

Git, GitHub, Bitbucket, Jira, Trello, Asana

  • Methodologies & Project Management

Agile/Scrum, Sprint Planning, Kanban, Microsoft Project

  • Productivity Software

Microsoft Office Suite (Advanced Excel, PowerPoint, Word, Outlook)

Relevant Coursework

Network Systems, Database Design, Web Technologies, Cybersecurity Principles, IT Project Management

References

  • Chris Cardona (Manager): 0450 216 924
  • Lauren Rowe (Area Manager): +61 455 529 468

Timeline

Duty Shift Manager

Aldi
01.2022 - Current

Sales Assistant

Aldi
03.2018 - 01.2022

Graphic Design Intern

360 education solutions
01.2016 - 12.2017

Bachelor in Information Technology - Information And Communication Technology

Victoria University
Aayush Shrestha