Summary
Overview
Work History
Education
Skills
Timeline
Generic

Abbee Gosely-Fuller

Brisbane,QLD

Summary

I am a proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organisational growth. I strive to be a contributor within my team, and am hard working to achieve our goals. I have a positive, infectious personality with excellent interpersonal and relationship-building skills, improving customer satisfaction and loyalty.

Overview

9
9
years of professional experience

Work History

Permanent Part-Time Employee

Woolworths
11.2019 - Current
  • I have worked in various departments within our store as a team member since 2019 - primarily in front end, baker, fresh convenience/deli.
  • I have learnt to work as a team member with people of different ages and skill levels as me.
  • I have demonstrated respect, friendliness and willingness to help wherever needed, for both customers and team members.
  • I have participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • I have worked/assisted in other departments when help was required.
  • I have learnt to effectively multi-task while working (e.g. cleaning or preparing online orders while serving customers and assisting them).
  • I have adhered to social distancing protocols and wore a face mask at all times.
  • I have actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • I have identified issues, analysed information and provided solutions to problems.
  • I have loaded and unloaded the loads from trucks into the correct fridge/freezer and have rotated stock.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • I have learnt to follow direction and work independently on tasks given to me (e.g. take cardboard out, put chicken on to cook/take chickens off and bag and tag them ready to sell).
  • I have followed all food and workspace safety and cleanliness protocols by completing any training I have been required to do.
  • I have used workbooks to place orders, right up new stock, dump old/not fresh stock, temperature check all fridges/freezers and produce and check if certain products are in store.
  • I have delivered exceptional level of service to each customer by listening to concerns and answering questions.
  • Excellent communication skills, both verbal and written.

Assistant Netball Coach

Thunderbolts Netball Club
02.2017 - Current
  • I have been an assistant netball coach for three years for three different teams.
  • I have organised ten girls in a warm up, in drills at training and in a cool down at the end of the session.
  • I have helped mentor the girls by explaining the rolls on a netball team, helping them set goals for the season and consistently provided motivation to encourage them.
  • I have demonstrated skills and stretches.
  • I have assisted with game day by getting them warmed up and practicing their skills.
  • I have also been responsible for the equipment and cleaning/sanitising it (due to Covid-19).
  • I have learnt to assist the girls when I can see an improvement that can be made in their technique.
  • Expanded player knowledge of fundamental netball concepts through engaging instructional sessions both on-and offcourt.
  • Maintained accurate records of player attendance, performance metrics, and progress reports, sharing updates with head coach regularly.
  • Worked closely with head coach to analyse game footage, identifying opportunities for tactical adjustments during gameplay.

Cafe Worker

Banyo Cafe
03.2023 - 02.2024
  • Maintained a clean and organized café environment, adhering to health and safety regulations.
  • Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
  • Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
  • Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
  • Produced food and drink products adhering to company quality and quantity standards.
  • Displayed calm and friendly demeanour when addressing and resolving customer issues and complaints.
  • Contributed to team efficiency by cross-training in various roles such as barista, cashier, and food preparer.
  • Assisted in inventory management, tracking stock levels and reporting low supplies to the manager for timely reordering.
  • Assisted in training new staff members on café procedures, policies, and customer service standards to ensure a consistent experience for all patrons.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.

Ball Girl

Queensland Firebirds
04.2018 - 11.2023
  • I have been a ball girl for the Queensland Firebirds since 2018, and I still volunteer today during the netball season.
  • I have assisted the players with their fan signings after each game by handing out posters to the fan's and having the fan's line up in an orderly manor.
  • I have learnt to remain focused on the job at all times and to not get distracted by the fan's or from 'watching' the game (as I am there to collected the ball when it goes out of court and throw it back to them).
  • I have become very punctual and am used to arriving an hour prior to the game for de-briefing.
  • Skilled at working independently and collaboratively in a team environment.

Canteen Worker

Redlands Netball Association
02.2019 - 11.2022
  • I have been working in the netball canteen since 2018, two of those years being a paid job and the other as a volunteer. I am still currently working there once a week on Saturday during the netball season.
  • I learnt many new skills and gained an understanding of how to handle food properly
  • I prepared food such as fruit salads, sandwiches and wraps. Worked the deep fryer and other kitchen equipment. I restocked the fridge/freezer and drink display. As well as serving the customers and working the till, handling eftpos and cash.
  • I learnt how to multitask, work under pressure in stressful situations and deal with many orders at once when making food fresh (e.g. hotdogs and nachos).
  • Restocked condiments, beverages, and utensils per expected use levels.
  • Prepared ingredients and recipe components ahead of time.
  • Contributed to a positive work environment by collaborating with team members and assisting in various roles as needed.
  • Maintained a welcoming atmosphere by keeping dining areas clean, organized, and well-stocked throughout shifts.
  • Managed cash register transactions accurately, ensuring all financial responsibilities were met with precision and consistency.
  • Assisted in training new staff members, sharing best practices for success in the role of Cafeteria Worker.

Netball Umpire

Redlands Netball Association
04.2018 - 11.2022
  • I have been a trainee umpire since 2018 and in 2019 I passed my badging game got my C badge.
  • I umpire weekly games on a Saturday from the ages of under 10's to under 16's during the netball season.
  • I am responsible for pre-game and post-gam protocols as well as ensuring the team is prepared for the game.
  • I can direct the players to their positions and help with the rules if they are unsure.
  • I am able to control the comments said by the parents and coaches on the side line if required.
  • I am responsible for answering any questions that the captain of 'my' may have about the rules or a call I made etc.
  • Promoted good sportsmanship among players.
  • Improved player understanding of the game through clear communication and explanation of rule infractions.
  • Communicated with officials, coaches and players to provide information and discuss problems.
  • Showcased strong attention to detail in tracking scores, team substitutions, and timeouts throughout each match.
  • Enhanced game fairness by applying in-depth knowledge of netball rules and regulations.

Volunteer Executive Assistant

Thunderbolts Netball Club
08.2017 - 11.2022
  • I love to help out when I can and assist in any way possible.
  • I have assisted in many ways over the years which is identified below: Making raffle ticket booklets to be distributed to all members of the club as well as selling then on game day, working the BBQ (which includes preparing the food, cooking it, serving customers and cleaning up), assisting to organise the cake day by displaying the sweets, selling them and cleaning up, collecting money at all found raising events and organising it to be deposited, assisting on club presentation day by preparing the powerpoint presentation for all of the teams in the club and assisting with the table and trophy set up at the club presentation day.
  • Streamlined executive communication by managing emails, phone calls, and scheduling appointments.

Education

Bachelor of Clinical Exercise Physiology - Health Sciences

Queensland University of Technology
Brisbane, QLD
12-2026

Sheldon College
Sheldon, QLD
11-2022

Skills

  • Great organisation skills
  • Ability to take direction
  • Quick learner
  • High achiever
  • Good time management skills
  • Good computer skills
  • Good communication
  • Active listener
  • Good customer service skills
  • Great teamwork skills
  • Ability to work under pressure
  • Good problem-solving skills
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking Abilities

Timeline

Cafe Worker

Banyo Cafe
03.2023 - 02.2024

Permanent Part-Time Employee

Woolworths
11.2019 - Current

Canteen Worker

Redlands Netball Association
02.2019 - 11.2022

Ball Girl

Queensland Firebirds
04.2018 - 11.2023

Netball Umpire

Redlands Netball Association
04.2018 - 11.2022

Volunteer Executive Assistant

Thunderbolts Netball Club
08.2017 - 11.2022

Assistant Netball Coach

Thunderbolts Netball Club
02.2017 - Current

Bachelor of Clinical Exercise Physiology - Health Sciences

Queensland University of Technology

Sheldon College

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Abbee Gosely-Fuller