ABBEY GLEESON
Berowra Heights,NSW
Summary
Enthusiastic and reliable waitress/bartender who takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Able to manage multiple priorities whilst maintaining professionalism. Willing to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Waitress/Bartender
Mooney Mooney Workers Club
01.2023 - Current
- Taking orders, seating guests, making coffees, accommodating functions, preparing drinks, cleaning.
Sales Assistant
Baker's Delight
01.2018 - 01.2024
- Tailoring sales to customer needs, cleaning, in-depth knowledge of all products and prices, achieving sales targets.
Bar and Bistro Staff
Berowra Tavern
04.2022 - 08.2022
- Serving food and drinks, taking orders, cleaning, responding to customer requests.
Education
University of Technology Sydney
Sydney, NSW11.2021
Skills
- Friendly Customer Service
- Accurate Money Handling
- Multitasking
- Handling Complaints
- Problem-Solving
- Time Management
- Reliability
- Upselling
Certification
- Responsible Service of Alcohol, 2022
- Responsible Conduct of Gambling, 2022
References
Timothy Cummins, Franchisee of Bakers Delight Berowra, 0432 573 558
Languages
German
Limited Working
Timeline
Waitress/Bartender
Mooney Mooney Workers Club
01.2023 - Current
Bar and Bistro Staff
Berowra Tavern
04.2022 - 08.2022
Sales Assistant
Baker's Delight
01.2018 - 01.2024
University of Technology Sydney
- Responsible Service of Alcohol, 2022
- Responsible Conduct of Gambling, 2022
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