- Music
- Dance
- Team Sports
- Surfing
Abbey Greenfield
Newcastle
Summary
Current third year university student looking for casual or part time work whilst completing my studies. Six years experience in hospitality service in a range of environments, as well as experience in leadership and management roles. Current RSA and first aid and CPR certifications, as well as completion of various Allara professional training courses. Open to a variety of positions and learning new skills in new settings.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bistro Supervisor
Club Charlestown
08.2024 - Current
- Boosted customer satisfaction by providing exceptional service and addressing any concerns promptly.
- Delivered exceptional guest experiences and taught team how to handle different situations.
- Maintained compliance with health, safety, sanitation and alcohol awareness standards.
- Managed and monitored product quality, service and satisfaction trends, evaluated concerns and addressed issues to make improvements.
- Facilitated efficient communication between front-of-house staff and kitchen teams resulting in smoother service flow.
- Supervised, supported, scheduled and assigned daily work to bistro team members.
Bistro Staff
Club Charlestown
07.2023 - 08.2024
Bistro Staff
Toronto Workers Club
02.2023 - 07.2023
- Established positive relationships with customers and other staff members.
- Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.
Kiosk Worker
Choux Patisserie
11.2022 - 02.2023
- Supported store management by completing additional tasks as needed, contributing to overall success.
- Consistently followed company policies and procedures to ensure compliance with health and safety regulations.
- Maintained a clean and organized workspace, ensuring a pleasant experience for customers.
- Increased sales through effective product promotion and upselling techniques.
Waitstaff
Cafe Deja Vu
08.2019 - 02.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Bar Staff
Van Gogh Alive
09.2022 - 11.2022
- Collaborated with team members to ensure smooth service during peak hours.
- Developed rapport with regular patrons, resulting in increased repeat business and loyalty.
- Ensured compliance with safety and sanitation regulations, promoting a safe working environment.
- Contributed to a positive atmosphere through friendly interactions with customers and colleagues.
Education
Bachelor of Criminology/Legal Studies - Child Law And Advocacy
University of Newcastle
Newcastle, NSW10-2025
Higher School Certificate -
Charlton Christian College
Fassifern, NSW09-2022
Skills
- Scheduling staff
- Employee motivation
- Food presentation
- Task delegation
- Hygiene standards
- Teamwork and collaboration
- Customer service
- Time management
- Problem-solving
- Reliability
- Adaptability and flexibility
Certification
Responsible Service of Alcohol
First aid and CPR
Food safety and handling
Interests
Timeline
Bistro Supervisor
Club Charlestown
08.2024 - Current
Bistro Staff
Club Charlestown
07.2023 - 08.2024
Bistro Staff
Toronto Workers Club
02.2023 - 07.2023
Kiosk Worker
Choux Patisserie
11.2022 - 02.2023
Bar Staff
Van Gogh Alive
09.2022 - 11.2022
Waitstaff
Cafe Deja Vu
08.2019 - 02.2023
Bachelor of Criminology/Legal Studies - Child Law And Advocacy
University of Newcastle
Higher School Certificate -
Charlton Christian College
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