Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Abbey Mclean

Summary

Professional, prepared administrative professional with strong experience managing registration processes and maintaining accurate records. Skilled in data entry, customer service, and handling confidential information. Highly reliable team collaborator, adaptable to changing needs, and focused on achieving results. Known for strong organizational skills, effective communication, and proactive approach to problem-solving.

Skilled at providing exceptional customer service, supporting sales needs, and merchandising products. Excellent teamwork and communication strengths.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Registration Clerk

Iveco Sydney City Hino
11.2024 - Current
  • Maintained an organized workspace by consistently updating databases, filing systems, and other office tools as needed.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Paid attention to detail while completing assignments.

Professional Cleaner

Allsorts Sorted
01.2024 - 11.2024
  • Provided exceptional customer service while addressing specific cleaning requests from clients.
  • Demonstrated flexibility in adapting to varied work schedules for different clients'' needs.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Enhanced client satisfaction by meticulously cleaning and sanitizing residential properties.
  • Ensured completion of all assigned tasks within allotted timeframes, demonstrating effective time-management skills.
  • Increased client retention rate through consistent attention to detail and thoroughness in all tasks performed.
  • Worked alongside other cleaners to complete jobs in corporate office buildings.
  • Maintained a high standard of cleanliness for commercial buildings, contributing to improved work environments.
  • Cleaned industrial job sites using maximum strength cleaning solutions and equipment.

Warehouse Worker

Toyota Iveco Sydney
05.2022 - 12.2023
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Helped maintain an organized stockroom by labelling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
  • Achieved timely dispatch of orders using effective time management strategies during the picking process.
  • Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
  • Increased customer satisfaction by ensuring accurate and timely dispatch of orders.


Childcare trainees

Childcare trainees
03.2021 - 05.2022
  • Providing the children's meals and rest times
  • Changing nappies and toilet training
  • Applied play-based strategies, including crafts and games, to provide diverse approaches to learning
  • Educated students in foundational concepts such as shapes, numbers and letters
  • Assisted lead teacher in creating a nurturing environment, improving overall classroom atmosphere and child behavior.
  • Led small group activities that encouraged teamwork and cooperation among peers while promoting social skill development within a structured setting.
  • Assisted in maintaining a clean, organized, and safe environment within the childcare facility, ensuring that all students had access to necessary resources and materials.
  • Collaborated with team members to develop creative lesson plans tailored to individual learning styles, resulting in higher engagement levels among students.

Parts Interpreter - 2nd year Apprentice

Iveco Sydney City Hino, Denlo Volkswagen
01.2019 - 03.2021
  • Maintained optimal supply levels by ordering new parts from catalogues and vendor websites
  • Examined returned parts for defects and exchanged defective parts or refunded money
  • Verified shipments against receipts and provided advice to customers about right type of parts needed for specific projects

Restaurant Supervisor

Red Rooster
01.2014 - 01.2019
  • Opening & closing the store.
  • Organized implementation of new banners, displays, and menus.
  • Supported kitchen staff with various tasks, such as food prep, dishwashing, and restocking supplies, ensuring smooth daily operations.
  • Directed both FOH and BOH employees through daily tasks and monitored performance throughout day.
  • Managed inventory control, reducing waste and optimizing resources allocation.
  • Stock count and receiving stock
  • Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
  • Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
  • Hired, trained and mentored staff to meet and exceed high quality standards.
  • Supervised daily cash handling procedures, ensuring accurate accounting records and minimizing discrepancies.

Education

Higher School Certificate -

Nepean Creating & Performance Arts High School
09-2017

Skills

  • Time Management
  • Customer Care
  • Inventory Management
  • Packing
  • Safety Awareness
  • Problem-solving
  • Payment processing
  • Registration data intake
  • Follow-up skills

  • Office organization
  • Proactive approach
  • Client relationships
  • Database administration
  • Efficient workflow management
  • Monthly reporting
  • Verbal and written communication
  • Documentation and reporting

Certification

  • Own car & license
  • White Card
  • First Aid
  • Working with children's check

Timeline

Registration Clerk

Iveco Sydney City Hino
11.2024 - Current

Professional Cleaner

Allsorts Sorted
01.2024 - 11.2024

Warehouse Worker

Toyota Iveco Sydney
05.2022 - 12.2023

Childcare trainees

Childcare trainees
03.2021 - 05.2022

Parts Interpreter - 2nd year Apprentice

Iveco Sydney City Hino, Denlo Volkswagen
01.2019 - 03.2021

Restaurant Supervisor

Red Rooster
01.2014 - 01.2019

Higher School Certificate -

Nepean Creating & Performance Arts High School
Abbey Mclean