Abbey Vertigan
Ascot Vale
Summary
Personable and positive with strong communication and customer service skills, adaptable in fast-paced environments. Knowledge of sales principles and techniques, coupled with proficiency in handling transactions and managing inventory. Dedicated to enhancing customer satisfaction and driving sales growth.
Overview
3
3
years of professional experience
Work History
Sales Assistant
JD Sports
11.2024 - Current
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Met and exceeded sales targets consistently, contributing to overall team success.
Intern
EverVet
04.2023 - Current
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Improved patient care by assisting veterinarians with examinations and treatments.
- Supported veterinarian in performing surgeries by preparing instruments, monitoring anaesthesia, and providing post-operative care for patients.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
Team Member
MadMex
10.2023 - 10.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
Team Member
Grill'd
06.2022 - 02.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
Education
Certificate IV - Veterinary Nursing
Melbourne Polytechnic
Melbourne, VIC12-2025
High School Diploma -
Sydney Road Community School
Brunswick, VIC12-2023
Certificate II - Animal Care
Box Hill Institute
Box Hill, VIC11-2023
Skills
- Cash handling
- Goal oriented
- Relationship building
- Stock management
- Opening and closing procedures
- Complex Problem-solving
Timeline
Sales Assistant
JD Sports
11.2024 - Current
Team Member
MadMex
10.2023 - 10.2024
Intern
EverVet
04.2023 - Current
Team Member
Grill'd
06.2022 - 02.2023
Certificate IV - Veterinary Nursing
Melbourne Polytechnic
High School Diploma -
Sydney Road Community School
Certificate II - Animal Care
Box Hill Institute
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