Abbi Mathoora
Carnegie,VIC
Summary
Diligent worker that has a passion in working with children who are disadvantaged and my chosen career field in Social Work and Psychology provides this opportunity for me to play to my strengths and continue to challenge my experience and knowledge on the field. Committed to leveraging my expertise and expanding my knowledge in the field, offering unwavering support and patience to those in need.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Case Practice Support Worker
Department of Families, Fairness, and Housing
Melbourne, Vic
05.2023 - Current
- Undertook the supervision of access visits between children/young people and their families and carers.
- Operated with a statutory framework and adhered to statutory procedures at all times.
- Ensure that the supervision and support of family contact sessions are consistent with the Best Interest Principle.
- Recorded case notes on family observations and assessments of contact sessions using the Client Relationship Information System (CRIS).
- Attended Children's Court Victoria, and other relevant courts and tribunals, and gave evidence as required.
- Engaged with children, young people, and families to ensure a smooth and positive access visit for them.
- Utilized attachment and trauma theories to gain insight into the developmental requirements of children.
- Participated in planning and monitoring of access arrangements between children and young people in out-of-home care and their families.
- Transported children to and from school, placement, and access locations.
Counter Manager
David Jones
Melbourne, Vic
05.2021 - Current
- Develop and implement strategies to achieve department sale goals.
- Consulting with customers about products.
- Communicate regularly with management regarding stock, customer preferences.
- Assisting customers with their queries and addressing their concerns by using my in depth product knowledge.
- Greeting customers and offering assistance.
Supervisor
Aussie Events & Amusement
Melbourne, Vic
03.2019 - Current
- Responsible for children on the attractions and ensuring their safety at all times.
- Demonstrate a trustworthy and professional attitude towards the parents.
- Managing conflicts that may arise in a calm manner.
Beauty Advisor
L'Occitane en Provence
Melbourne , Vic
10.2019 - 03.2023
- Educate new customers about L’Occitane products.
- Prioritize my clients needs and build loyalty through high customer service.
- Work with team member to achieve daily targets.
- Providing information to customers about sales and promotions.
- Providing demonstrations and recommendations to customers to assist them in their decision making.
Interior Architect Supervisor
Acade Architecture
Antananarivo, Madagascar
07.2018 - 01.2019
- Participated in interior design projects, commercial and residential.
- Communicated ideas to clients regarding project.
- Designed second floor villa using AutoCad and Rhino.
Supervisor
Waverley Helpmates
Melbourne, Victoria
06.2017 - 08.2017
- Supervised the ironing and cleaning department.
- Worked with client (helpmates) with mild intellectual disability, to accomplish given task within schedule.
- Assisted Helpmates to develop their own skills and experience to reach their full potential.
Education
Bachelor of Social Work & Psychology -
RMIT University
Melbourne, Australia10-2026
Diploma in Art & Design -
Monash University
Melbourne, Australia12.2019
High School Diploma -
American School of Antananarivo
Antananarivo, Madagascar06.2018
Skills
- Strong verbal and written communication skills
- Strong interpersonal skills
- Able to confidently use Adobe Suite and Microsoft Office
- Strong critical thinking and problem solving skills
- Excellent time management
- Able to collaborate within a team
- Skilled in working with special needs children
- Working with Diverse People
- Experience with at-risk youth
Certification
- Valid Working with Children Check
- Valid Victorian Driver's License
Languages
English
Native/ Bilingual
French
Native/ Bilingual
Mauritian Creole
Native/ Bilingual
References
References available upon request.
Timeline
Case Practice Support Worker
Department of Families, Fairness, and Housing
05.2023 - Current
Counter Manager
David Jones
05.2021 - Current
Beauty Advisor
L'Occitane en Provence
10.2019 - 03.2023
Supervisor
Aussie Events & Amusement
03.2019 - Current
Interior Architect Supervisor
Acade Architecture
07.2018 - 01.2019
Supervisor
Waverley Helpmates
06.2017 - 08.2017
Bachelor of Social Work & Psychology -
RMIT University
Diploma in Art & Design -
Monash University
High School Diploma -
American School of Antananarivo
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