Abbie Harris
Hazelbrook
Summary
Dynamic and reliable worker with a background in customer service and cash handling at FoodWorks. Proven ability to enhance customer satisfaction through active listening and creative problem-solving. Committed to food safety and maintaining high standards, ensuring compliance with dietary requirements, and promoting a positive dining experience, as seen regularly at Bodington. Has a willingness to learn, try new things, and gain additional knowledge inside and outside the workplace to perform to the best standard achievable.
Overview
4
4
years of professional experience
Work History
Catering Assistant
Bodington Catholic Healthcare
Wentworth Falls
02.2021 - 02.2025
- Restocked cupboards, refrigerators and service stations with new food items or supplies.
- Checked food temperatures to determine item doneness and promote food safety
- Cleaned kitchen equipment and surfaces after each event.
- Followed basic and in-depth protocols, including dietary requirements and allergies.
- Utilized artistic skills to decorate cakes and pastries, enhancing presentation and customer satisfaction.
Cashier/ Product Fill
Foodworks
Hazelbrook
02.2021 - 01.2022
- Followed company security procedures for handling large sums of money.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Issued receipts, refunds, credits or change due to customers.
Laborer
Jensens Building
Leura
01.2025 - 03.2025
- Organized tools, supplies, and equipment needed for specific jobs according to instructions provided by supervisor.
- Gained on-the-job knowledge and experience working in different weather conditions and at different job sites.
- Assembled scaffolding around construction sites for use by laborers during high-rise building projects.
- Assisted with basic maintenance tasks such as sweeping, mopping, painting, and cleaning.
- Loaded materials and tools into vehicles and unloaded upon arrival at jobsites.
- Worked with team members to ensure efficient workflow throughout the day.
Education
Higher school certificate -
Springwood High School
Springwood, NSW10-2021
Cert II - Animal Care
TAFE NSW
NSW12-2023
Skills
- Customer service
- Cash handling
- Food safety
- Active listening
- Reliability and punctuality
- Verbal communication
- Hardworking
- Creative
Additional information
- Green 'P's', full license in June 2025
- Can drive automatic and manual cars
- Willing to obtain other licences if needed
Timeline
Laborer
Jensens Building
01.2025 - 03.2025
Catering Assistant
Bodington Catholic Healthcare
02.2021 - 02.2025
Cashier/ Product Fill
Foodworks
02.2021 - 01.2022
Higher school certificate -
Springwood High School
Cert II - Animal Care
TAFE NSW
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