Abby Tareenee Kanbut
Sydney
Summary
I am passionate about delivering exceptional customer service and identify client needs, and providing tailored solutions, building strong customer relationships, and exceeding sales targets optimizing sales strategies to boost business success.
Overview
5
5
years of professional experience
Work History
Sale Manager, Assistance Manager
Mulberry QVB
Sydney
07.2025 - Current
- Implemented strategic initiatives that increased productivity and reduced costs.
- Analyzed performance metrics to identify areas for process improvement and optimization.
- Oversaw budget management, ensuring resource allocation aligned with organizational objectives.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Sales Associate
SABA & Sportscraft
10.2020 - 11.2025
- Maximized customer satisfaction through personalized service and product knowledge..
- Analyzed sales trends to identify opportunities for upselling and cross-selling initiatives.
- Facilitated effective communication between team members to ensure cohesive sales efforts.
- Implemented feedback mechanisms for continuous improvement in customer experience.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Solved customer challenges by offering relevant products and services.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Senior Sale Associate / Supervisor
GOLDEN GOOSE DELUXE BRAND
Bondi
02.2023 - 06.2025
- Supervised daily operations to ensure compliance with brand standards and quality control processes.
- Mentored team members, fostering skill development and enhancing overall performance.
- Implemented process improvements that streamlined workflow and increased operational efficiency.
- Streamlined communication channels for more effective collaboration among team members.
- Continuously monitored progress against targets, initiating corrective actions when necessary to maintain desired outcomes on schedule.
- Assisted management in strategic planning and decision-making by providing data-driven insights and recommendations.
- Optimized resource allocation to ensure timely completion of projects within budget constraints.
- Developed strong relationships with clients, leading to increased satisfaction levels and repeat business opportunities.
- Mentored junior staff members for professional growth and development within the organization.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Sale Associate
Gucci
08.2022 - 12.2022
- Fostered exceptional customer relationships through personalized service and product knowledge.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
- Managed cash register, ensuring accurate transactions and safeguarding against losses.
- Utilized product knowledge to make recommendations, tailoring suggestions to customer needs.
- Fostered positive shopping environment, greeting customers warmly and providing personalized assistance.
- Developed rapport with regular customers, fostering welcoming store atmosphere.
- Conducted product demonstrations to highlight features and benefits, increasing customer interest.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Education
Tafe - Business Administration
Tafe
01.2021
Sothen Cross Collage - Information Tecnology
Sothen Cross Collage
01.2014
Skills
- Customer Service
- Product Knowledge
- Attention to Detail
- Communication
- Problem-Solving
- Adaptability
- Teamwork
- Sales Techniques
Reference: Ivy Fraser 0466569819
Store Manager, Paspaley Pearls, Barangaroo
Timeline
Sale Manager, Assistance Manager
Mulberry QVB
07.2025 - Current
Senior Sale Associate / Supervisor
GOLDEN GOOSE DELUXE BRAND
02.2023 - 06.2025
Sale Associate
Gucci
08.2022 - 12.2022
Sales Associate
SABA & Sportscraft
10.2020 - 11.2025
Tafe - Business Administration
Tafe
Sothen Cross Collage - Information Tecnology
Sothen Cross Collage