ABDELLAH ABDELHAY
MELBOURNE,AUSTRALIA
Summary
Dedicated professional with experience in customer service and production environments, adept at enhancing operational efficiency in fast-paced settings. Demonstrates strong teamwork and communication skills, with a proven ability to adapt to new tasks swiftly. Committed to optimizing cargo handling and service delivery in airport operations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Warehouse General Hand
ABBE
11.2025 - 03.2026
- Sorted and organized cardboard boxes in a manufacturing environment
- Assisted with cardboard production machinery and general factory tasks
- Maintained quality standards and followed workplace safety procedures
- Supported team members to meet production and workflow targets
Customer Service Representative
ATO
09.2022 - 11.2025
- Handled inbound calls assisting customers with tax-related enquiries and account information
- Set up and managed payment plans for individuals experiencing difficulty meeting tax obligations
- Guided customers through online services and digital tools to manage their tax accounts
- Explained tax processes, notices, and obligations in a clear and professional manner
- Delivered professional customer service while adhering to privacy and compliance requirements
Casual hand work - Recruitment Agency
Inter Industrial Services Pty Ltd
02.2022 - 04.2022
- Completed short-term assignments across various workplaces through a recruitment agency
- Performed general labour and support tasks depending on placement
- Adapted quickly to different teams, environments, and job requirements
- Maintained reliability and followed workplace safety procedures
Helper
IYO
12.2019
- Volunteered as an event helper at a festival, assisting with event setup, guiding attendees, and supporting staff to ensure the event ran smoothly.
Education
Physical Education, English, Further Maths, Accounting And Legal Studies
Sirius College
Melbourne, Victoria11-2021
Bachelor of Arts - Bachelor of Health Sciences
Latrobe University
03-2026
Skills
- Teamwork
- Independent Thinking
- Communication Skills
- Willingness to Learn
- Quick learner
- Punctual
- Hard Working
- Creative Thinking
Certification
Vic Drivers Licence, VIC Roads, 05/26/31
Languages
English
Timeline
Warehouse General Hand
ABBE
11.2025 - 03.2026
Customer Service Representative
ATO
09.2022 - 11.2025
Casual hand work - Recruitment Agency
Inter Industrial Services Pty Ltd
02.2022 - 04.2022
Helper
IYO
12.2019
Physical Education, English, Further Maths, Accounting And Legal Studies
Sirius College
Bachelor of Arts - Bachelor of Health Sciences
Latrobe University