Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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ABDELLAH ABDELHAY

MELBOURNE,AUSTRALIA

Summary

Dedicated professional with experience in customer service and production environments, adept at enhancing operational efficiency in fast-paced settings. Demonstrates strong teamwork and communication skills, with a proven ability to adapt to new tasks swiftly. Committed to optimizing cargo handling and service delivery in airport operations.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Warehouse General Hand

ABBE
11.2025 - 03.2026
  • Sorted and organized cardboard boxes in a manufacturing environment
  • Assisted with cardboard production machinery and general factory tasks
  • Maintained quality standards and followed workplace safety procedures
  • Supported team members to meet production and workflow targets

Customer Service Representative

ATO
09.2022 - 11.2025
  • Handled inbound calls assisting customers with tax-related enquiries and account information
  • Set up and managed payment plans for individuals experiencing difficulty meeting tax obligations
  • Guided customers through online services and digital tools to manage their tax accounts
  • Explained tax processes, notices, and obligations in a clear and professional manner
  • Delivered professional customer service while adhering to privacy and compliance requirements

Casual hand work - Recruitment Agency

Inter Industrial Services Pty Ltd
02.2022 - 04.2022
  • Completed short-term assignments across various workplaces through a recruitment agency
  • Performed general labour and support tasks depending on placement
  • Adapted quickly to different teams, environments, and job requirements
  • Maintained reliability and followed workplace safety procedures

Helper

IYO
12.2019
  • Volunteered as an event helper at a festival, assisting with event setup, guiding attendees, and supporting staff to ensure the event ran smoothly.

Education

Physical Education, English, Further Maths, Accounting And Legal Studies

Sirius College
Melbourne, Victoria
11-2021

Bachelor of Arts - Bachelor of Health Sciences

Latrobe University
03-2026

Skills

  • Teamwork
  • Independent Thinking
  • Communication Skills
  • Willingness to Learn
  • Quick learner
  • Punctual
  • Hard Working
  • Creative Thinking

Certification

Vic Drivers Licence, VIC Roads, 05/26/31

Languages

English

Timeline

Warehouse General Hand

ABBE
11.2025 - 03.2026

Customer Service Representative

ATO
09.2022 - 11.2025

Casual hand work - Recruitment Agency

Inter Industrial Services Pty Ltd
02.2022 - 04.2022

Helper

IYO
12.2019

Physical Education, English, Further Maths, Accounting And Legal Studies

Sirius College

Bachelor of Arts - Bachelor of Health Sciences

Latrobe University
ABDELLAH ABDELHAY