Summary
Overview
Work History
Education
Skills
Languages
Reference
Timeline
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Abdul Rehman

Bayswater,WA

Summary

Dynamic retail sales professional with proven expertise at Ampol, excelling in customer service under pressure. Skilled in conflict resolution and incident reporting, I fostered strong customer relationships, enhancing loyalty and repeat business. Adept at handling difficult situations, I ensured customer satisfaction through effective communication and problem-solving.

Overview

2
2
years of professional experience

Work History

Retail Sales Worker

Ampol
04.2023 - Current
  • Managed cash register transactions accurately, maintaining accountability for all financial activities during shifts worked.
  • Developed strong relationships with customers, resulting in repeat business and increased loyalty.
  • Handled customer inquiries and complaints professionally, resolving issues promptly to maintain satisfaction levels.
  • Greeted customers and helped with product questions, selections, and purchases.

Education

Advance Diploma - Civil Engineering Draftperson

Australian College of Management And Innovation
Perth, WA
02.2025

Skills

  • Situational Awareness
  • Handling Difficult or Aggressive Customers
  • Conflict Resolution
  • Surveillance Monitoring
  • Incident Reporting

Languages

English
Professional Working
Urdu
Native or Bilingual

Reference

Shahar Yar Butt

0450 772 177

Worked at Vault Protective Security Services

Timeline

Retail Sales Worker

Ampol
04.2023 - Current

Advance Diploma - Civil Engineering Draftperson

Australian College of Management And Innovation

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Abdul Rehman