ABDUL AHAD SHEIKH
Maylands,WA
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
6
6
years of professional experience
Work History
Senior Relationship Officer
UCB Stock Brokerage Limited
06.2022 - 07.2024
- Assisted clients in diversifying their portfolios, mitigating risk exposure while maximizing return potential.
- Mentored junior traders, sharing expertise and offering valuable insights into industry best practices.
Assistant Floor Manager
Globe Supershop
01.2020 - 10.2021
- Increased customer satisfaction by addressing and resolving customer complaints in a timely manner.
- Assisted floor manager in developing promotional strategies that increased overall revenue generation.
- Participated in weekly meetings with upper management communicating updates on store performance metrics.
Customer Service Attendant
Daily Shopping
02.2018 - 12.2019
- Handled customer inquiries and suggestions courteously and professionally
- Collaborated with team members to improve overall customer service standards within the company.
Education
Master of Business Analytics -
Edith Cowan University
Perth, WA06.2026
BBA: Finance & Banking -
International University of Business Agriculture & Technology
Dhaka, Bangladesh12.2018
Skills
- Customer Focus
- Customer Service
- Work Coordination
- Sales Reporting
- Complaint Handling
- Report Preparation
Timeline
Senior Relationship Officer
UCB Stock Brokerage Limited
06.2022 - 07.2024
Assistant Floor Manager
Globe Supershop
01.2020 - 10.2021
Customer Service Attendant
Daily Shopping
02.2018 - 12.2019
Master of Business Analytics -
Edith Cowan University
BBA: Finance & Banking -
International University of Business Agriculture & Technology
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