ABDUL MUKHTAR Habib
Hallam,VIC
Summary
Reliable and upbeat team player successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Hungry Jack's
01.2023 - 02.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Crew Member
Hungry Jack's
03.2022 - 12.2022
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
Education
Advanced Diploma - Legal Practice
Victoria University
Melbourne, VIC11.2024
Certificate IV - Tertiary Preparation
Victoria University
Melbourne, VIC06.2023
Skills
- Customer Service
- Time management abilities
- Multitasking
- Problem-Solving
- Task Delegation
- Staff Training and Development
Languages
English
Full Professional
Persian
Native or Bilingual
Timeline
Assistant Manager
Hungry Jack's
01.2023 - 02.2024
Crew Member
Hungry Jack's
03.2022 - 12.2022
Advanced Diploma - Legal Practice
Victoria University
Certificate IV - Tertiary Preparation
Victoria University
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