Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Abdul Munaf Mohammed Fiaz

Summary

Entry-level candidate with Bachelor of Computer Applications in Digital Technology and Master of Cyber Security. Practical experience supporting customer service teams, store operations, and management. Strong communication, problem-solving, and organizational skills, with rapid adaptation to new environments.

Overview

4
4
Languages
3
3
years of professional experience

Work History

Store Manager

Schnitz
Knox, Victoria
01.2026 - Current
  • Oversaw daily store operations, ensuring smooth service during peak periods.
  • Coordinated team members, allocating tasks and managing shift coverage to ensure optimal staff performance.
  • Managed daily sales reconciliation, cash handling, and banking procedures to maintain accurate accounts.
  • Monitored stock levels and ordered inventory, reducing food wastage and maintaining product availability.
  • Addressed customer inquiries and complaints to uphold high customer service standards.
  • Trained team members on food safety, hygiene, and company standards to ensure compliance and enhance service quality.

Fresh convenience Manager

Woolworths
Carnegie, Victoria
09.2023 - 01.2026
  • Supervised daily operations to streamline workflow and boost team productivity.
  • Trained staff on customer service standards and operational procedures, enhancing service quality.
  • Conducted regular team meetings to communicate updates and gather valuable feedback.
  • Resolved customer complaints promptly, ensuring high levels of satisfaction and loyalty.
  • Coached and mentored team members to elevate job performance and support career development.

Education

Master of Cyber Security -

Swinburne University of Technology
Melbourne, VIC
11-2025

Bachelor of Computer Applications - Digital Technology

Dr.MGR EDUCATIONAL AND RESEARCH UNIVERSITY
Maduravoyal,Chennai India 600095
07-2023

Skills

  • Inventory management
  • Loss prevention strategies
  • Visual merchandising
  • Project management
  • Team leadership
  • Team development
  • Risk management
  • Relationship management

Languages

English
Full Professional
Urdu
Native/ Bilingual
Hindi
Full Professional
tamil
Native/ Bilingual

Timeline

Store Manager

Schnitz
01.2026 - Current

Fresh convenience Manager

Woolworths
09.2023 - 01.2026

Master of Cyber Security -

Swinburne University of Technology

Bachelor of Computer Applications - Digital Technology

Dr.MGR EDUCATIONAL AND RESEARCH UNIVERSITY
Abdul Munaf Mohammed Fiaz