Abhirami Leelamani
Adelaide,SA
Summary
Customer-oriented retail professional well-versed in driving sales, building customer loyalty, and providing exceptional customer service. Skilled at identifying customer needs and offering appropriate solutions. Possesses a comprehensive knowledge of products and services and excellent communication and interpersonal skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Food and Beverage Attendant
Royal Adelaide showground - O'Brien Group
Adelaide , SA
08.2024 - Current
- Provided exceptional customer service to guests, ensuring their satisfaction with food and beverages.
- Maintained cleanliness of the dining area and kitchen equipment in accordance with health department standards.
- Greeted customers promptly and courteously, took orders accurately, and served food and drinks efficiently.
- Assisted in stocking supplies such as napkins, utensils, condiments. prior to meal services.
SERVER/RUNNER/CASHIER
LIV Golf (Sidekicker)
04.2024 - 04.2024
- Retail bar service
- Received Bar hand or Bussie experience
- Gained Customer Service skills
- Cash handling
- Maintained strong attention to detail, worked well under pressure, and thrived in a busy team environment.
Business Development Manager
Zenora- Education Company
, India
10.2022 - 12.2023
- Answered calls, responded to emails, and spoke with clients face-to-face
- Proactively participated in meetings and helped create new practices
- Processed a range of documentation and entered information into databases
- Pitched ideas on how to improve performance and efficiency
- Helped management to identify workflow issues and find solutions
- Supervised and delegated tasks to a team of 12 people.
Assistant Manager
Avocarte- Ecommerce Company
, India
06.2021 - 09.2022
- Scheduled shifts, assisted with training, and resolved customer issues
- Oversaw employee activities and created scheduling charts
- Learned the basics of retail, including stocking, inventory, cash handling, and POS systems.
Food & Beverage Attendants
ADELAIDE VENUE MANAGEMENT
Adelaide, Australia
07.2024
- Delivered exceptional customer service to ensure a positive and memorable experience for guests at Adelaide's most iconic event venues
- Efficiently handled guest inquiries and requests regarding food and beverage services
- Set up and breakdown of function spaces for events, ensuring adherence to AVM presentation standards.
Venue Hospitality Attendant
ADELAIDE OVAL
Adelaide, Australia
04.2024
- Experienced in three-plate serving techniques, ensuring efficient and professional service
- Skilled in identifying and accommodating vegan guests, and providing appropriate meal options
- Proficient in greeting and welcoming guests, creating a warm and hospitable atmosphere
- Competent in pouring wine, enhancing the dining experience with proper service etiquette
- Ensuring the correct use of inventory control systems, purchasing, and delivery of supplies through supply options.
Education
MBA in Marketing Candidate -
University of Adelaide
Adelaide, SA01.2026
Bachelor of Commerce -
Madurai Kamaraj University
Madurai, Tamil Nadu03.2021
Skills
- Inventory Management
- Customer Service
- Money Handling
- Teamwork and Collaboration
- Customer Engagement
- Sales Goals Attainment
- Product Demonstrations
- POS system operations
- Sales expertise
- Time Management
- Trend Awareness
- Stocking and Receiving
Certification
- RSA (Responsible Service of Alcohol)
- FOOD SAFETY
References
References available upon request.
Timeline
Food and Beverage Attendant
Royal Adelaide showground - O'Brien Group
08.2024 - Current
Food & Beverage Attendants
ADELAIDE VENUE MANAGEMENT
07.2024
SERVER/RUNNER/CASHIER
LIV Golf (Sidekicker)
04.2024 - 04.2024
Venue Hospitality Attendant
ADELAIDE OVAL
04.2024
Business Development Manager
Zenora- Education Company
10.2022 - 12.2023
Assistant Manager
Avocarte- Ecommerce Company
06.2021 - 09.2022
MBA in Marketing Candidate -
University of Adelaide
Bachelor of Commerce -
Madurai Kamaraj University
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