Abhishek Kafle
Enfield,Australia
Summary
A highly motivated IT professional with hands-on experience in data analysis, system support, and website development, gained through academic projects. Proficient in MySQL, Tableau, Excel, and Python, to analyze and transform data into actionable insights. Strong expertise in troubleshooting technical issues, documenting system processes, and providing end-user training to ensure operational efficiency. Experienced in building responsive, user-friendly e-commerce websites, with secure payment integrations. Driven by a passion for technology and problem-solving, I am eager to contribute to a dynamic team and foster continuous innovation and improvement.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Team Member
Woolworths
Chullora, Australia
05.2021 - Current
- Supported fellow team members with regular tasks and activities
- Restocked supplies to keep teams productive
College Projects
AIH
Sydney, NSW
12.2021 - 11.2024
- Survey Data Collection & Analysis
Conducted a first-hand survey and analyzed data using KNIME, Tableau, Excel, and Python for insights and reporting. - E-commerce Website Development
Built a responsive e-commerce website with secure payments and user authentication. - IT System Analysis & Support
– Assisted in troubleshooting and resolving technical issues, improving system performance and user experience.
– Documented system processes, analyzed business requirements, and recommended IT solutions.
– Worked with SQL databases for data extraction, reporting, and system optimization.
– Provided technical support and training to end-users, ensuring smooth system operation.
Education
Master of Science (M.S.) - Business Information Systems (Data Analytics)
Australian Institute of Higher Education
Sydney, NSW11.2024
Bachelor of Science (B.S.) - Business Information Systems
Australian Institute of Higher Education
Sydney, NSW10.2022
Skills
- MS Excel
- MS Sharepoint
- Powerapps
- MYSQL
- Tableau
- R Programming
- Data cleaning
- Systems analysis
- Big data analytics
- Customer Service
- Software Troubleshooting
- Business reporting
- Software Design
- Software testing
- Software Deployment
- Maintenance & repair
- Technical support
- Process documentation
Certification
Google Data Analytics Certification, 2022
Languages
- Nepalese, Proficient (C2)
- English, Proficient (C2)
- Hindi, Advanced (C1)
References
References available upon request.
Timeline
College Projects
AIH
12.2021 - 11.2024
Team Member
Woolworths
05.2021 - Current
Master of Science (M.S.) - Business Information Systems (Data Analytics)
Australian Institute of Higher Education
Bachelor of Science (B.S.) - Business Information Systems
Australian Institute of Higher Education
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