ABHISHEK KRISHNAN
Parramatta,NSW
Summary
Multidisciplinary operations and compliance professional with experience in customer identity management, KYC, AML/CTF controls, project coordination, vendor support and quality assurance. Known for handling stakeholder communication, reporting, process improvement and remediation work that supports risk mitigation and smoother day-to-day operations.
Overview
18
18
years of professional experience
Work History
Customer Identity Management Advisor
National Australia Bank (NAB)
09.2026 - Current
- Reviewed KYC documentation and verified customer identities to ensure compliance with regulatory standards.
- Verified TFN, source of wealth, and source of income documentation to mitigate financial risks.
- Applied ACIP and AML/CTF compliance procedures.
- Supported customer remediation efforts and coordinated risk mitigation activities to enhance compliance outcomes.
Reverse Logistics Assistant
LG Electronics
02.2025 - 09.2025
- Coordinated inbound and outbound shipments for LG Electronics distribution teams
- Coordinated investigations with logistics providers and vendors to ensure timely issue resolution.
- Managed customer claims and compiled reporting to facilitate resolution.
- Updated inventory records in warehouse management systems
- Scheduled deliveries with carriers and internal departments
Operations Manager
COLAB
05.2022 - 04.2023
- Supported incident, change, and release management processes to enhance operational efficiency.
- Facilitated vendor onboarding processes to establish partnerships., contract coordination and Jira management.
- Coordinated event setup, breakdown, and guest logistics for COLAB community programs to ensure successful execution.
- Project reporting and stakeholder engagement.
Engineering Technician
ABEL Sports
09.2018 - 05.2022
- Developed reporting portal and data warehouse solutions.
- Performed QA testing and reviewed engineering documentation to maintain quality standards.
- Assisted in project planning, budgeting, and reporting to ensure alignment with project goals.
Manufacturing Technician & QA Officer
Coca-Cola Amatil
06.2016 - 08.2018
- Implemented paperless quality-check system using Excel macros, streamlining data collection and enhancing accuracy.
- Gathered requirements, trained users, and supported audits to ensure compliance and improve operational transparency.
- Performed quality checks on packaging, labels, and finished beverages
- Adjusted machinery settings during production processes during production changeovers and line starts
- Operated Coca-Cola Amatil bottling lines and monitored equipment performance
Logistics Executive
Michael & Son Rendering
01.2015 - 01.2016
Logistics Executive
Linfox/Coles
01.2012 - 01.2015
Engineering Technician
Polar Electronics
01.2010 - 01.2012
Engineering Technician
Pure Industries
01.2009 - 01.2010
Education
Certificate IV - Business
Australian College of Higher Studies
01-2023
Certificate IV - Manufacturing Technology (5S & Lean)
VATIVE ACADEMY
01-2016
Certificate IV - Process Manufacturing
VATIVE ACADEMY
01-2016
Mechatronics -
Holmesglen Institute of TAFE
01-2010
Mechanical Engineering - Aircraft Maintenance
ACADEMY OF AEROSPACE AND AVIATION
01-2007
Skills
- Customer identity management
- AML/CTF Compliance
- ACIP compliance
- Regulatory Compliance
- Risk Mitigation Coordination
- Compliance Auditing
- Incident management
- Process Improvement
- Data Analysis
- Jira management
- Confluence management
- CRM systems
- Customer Relationship Management
- Strategic Thinking
- Stakeholder management
Personal Information
Title: Banking & Compliance | Project Coordination | Business Operations | IT & Reporting
Timeline
Customer Identity Management Advisor
National Australia Bank (NAB)
09.2026 - Current
Reverse Logistics Assistant
LG Electronics
02.2025 - 09.2025
Operations Manager
COLAB
05.2022 - 04.2023
Engineering Technician
ABEL Sports
09.2018 - 05.2022
Manufacturing Technician & QA Officer
Coca-Cola Amatil
06.2016 - 08.2018
Logistics Executive
Michael & Son Rendering
01.2015 - 01.2016
Logistics Executive
Linfox/Coles
01.2012 - 01.2015
Engineering Technician
Polar Electronics
01.2010 - 01.2012
Engineering Technician
Pure Industries
01.2009 - 01.2010
Certificate IV - Business
Australian College of Higher Studies
Certificate IV - Manufacturing Technology (5S & Lean)
VATIVE ACADEMY
Certificate IV - Process Manufacturing
VATIVE ACADEMY
Mechatronics -
Holmesglen Institute of TAFE
Mechanical Engineering - Aircraft Maintenance
ACADEMY OF AEROSPACE AND AVIATION