Summary
Overview
Skills
Work History
Education
Certification
LANGUAGES
Timeline
ABID HUSAIN

ABID HUSAIN

Newcastle,NSW

Summary

Data professional with 6+ years of experience transforming raw data into strategic insights across analytics, visualization, and Salesforce CRM. Proven expertise in Power BI, Excel, and SQL to drive data-informed decisions and improve operational efficiency.

Overview

7
7
years of professional experience
3
3
Certification

Skills

  • Python
  • RStudio
  • Power BI
  • Microsoft Excel
  • Google Sheets
  • SQL
  • SFDC – Salesforce CRM
  • Google Docs & Slides
  • Slack, Teams & Zoom
  • MS PowerPoint
  • MS Word

Work History

Face to Face Surveyor

Taverner Research Group
04.2025 - Current
  • COMMUNICATION: Conducted face-to-face surveys on buses, trains, and ferries by checking 4000+ OPAL and other ticketing cards.
  • DATA ENTRY: Entered the data in pre-designed forms on spot and maintained 100% integrity and accuracy.
  • PLANNING: Planned the shifts to make sure 100% targets were met within the assigned time by documenting the buses and trains routes and timings through online sources.
  • TEAMWORK: Worked with a team of 5-6 members and gathered 150+ client data daily.
  • Experience: 4 Months
  • ACCOMPLISHMENTS

Data & Operations Manager

Amal Academy
11.2019 - 09.2023
  • DATA MANAGEMENT: Collected, cleaned, and structured organizational data, including fellowship applications, selection outcomes, batch creation, and various survey results, increasing the productivity by 35%.
  • DATA ANALYST: Analyzed historical data to forecast application volumes, interview requirements, and batch sizes, enabling data-driven planning across recruitment, marketing, and program delivery, with an accuracy of 90%.
  • VISUALISATION & REPORTING: Established 7 live, interactive dashboards using Power BI, Excel, and Google Sheets, leveraging tables, charts, and graphs to deliver real-time insights.
  • BUSINESS ANALYST: Identified Requirements, planned, executed, and documented regular and ad-hoc projects, ensuring timely delivery and clear project mapping.
  • PROCESS DESIGN: Created streamlined processes for marketing and fellowship teams to track progress, managing ~5,000 applications per recruitment cycle, and guiding batch performance through dashboards and reports.
  • TECHNICAL SUPPORT: Provided technical support by researching, diagnosing, and resolving system issues and delivering effective and timely solutions.
  • TEAM TRAININGS: Produced a series of engaging video tutorials on key operational processes, resulting in a 20% reduction in common errors during task execution.
  • TEAM BUILDING: Identified team members' strengths and coached them for growth across roles; supported skill development that led 4 members to promotions and internal role transitions.
  • LEADERSHIP: Supervised a team of 40+ in executing the Fellowship selection process, conducting 2,000+ interviews; managed timelines, shortlisted applications, and optimized process efficiency to meet selection targets on schedule.
  • Experience: 2.5 Years
  • ACCOMPLISHMENTS

Master Data Specialist

TCP Software
10.2022 - 08.2023
  • POWER BI VISUALIZATION: Transformed, merged, appended, and cleaned large datasets to build data models; applied DAX and created measures to develop 4 dynamic dashboards supporting Operations and Sales teams.
  • DATABASE ADMINISTRATION: Improved database structure by compiling requirements, identifying gaps, eliminating duplicates, and categorizing data sets based on diverse business needs.
  • SQL QUERIES: Executed advanced SQL queries using complex joins, aggregations, subqueries, and cursors to extract and analyze data.
  • SALESFORCE (CRM) ACCOUNTS VALIDATION: Validated and cleaned 900+ legacy account records in Salesforce CRM to uncover upselling opportunities.
  • SALESFORCE DATA MAPPING: Integrated ZoomInfo with Salesforce to automate updates for 1,000+ accounts, enriching them with key data points.
  • SALESFORCE REPORTS & VISUALISATION: Connected live Salesforce reports to Power BI to develop 3 real-time performance tracking dashboards for enhanced visibility and decision-making.
  • DATA COLLECTION: Built targeted lists on ZoomInfo & Seamless.AI using Intents; identified high-potential leads and imported 1000+ records into Salesforce.
  • Experience: 9 Months
  • ACCOMPLISHMENTS

Assistant Manager

Amal Academy
11.2017 - 10.2019
  • COLLABORATION: Collaborated with the CEO and 3 senior managers in cross-functional teams supporting reporting, data analysis, and documentation efforts.
  • COACHING: Facilitated 6 fellowships and coached 500+ individuals through interactive, activity-based sessions.
  • TEAM TRAINING AND CAPACITY BUILDING: Developed and led 10 orientations for new team members, trained 9 program associates, & provided feedback for improvement.
  • MARKETING LEAD: Directed marketing efforts for Faisalabad and Lahore zones by developing strategies, organizing 20 info desks and 7 university workshops.
  • RECRUITMENT & ONBOARDING: Screened and interviewed ~1,500 fellowship applicants quarterly; guided hiring and onboarding of 10 Program Associates across 2 recruitment cycles.
  • Experience: 2 Years
  • ACCOMPLISHMENTS

Program Associate

Amal Academy
11.2016 - 10.2017
  • FACILITATION: Assisted more than 45 fellows every 3 months in Career-Prep Fellowship to develop professional skills (e.g., communication, leadership, problem solving, teamwork, etc.) that will help them make a deeper impact on the job.
  • LEADERSHIP: Mentored the class of 40 fellows to develop interpersonal skills, worked on their communication interviewing, and job skills to land their dream career.
  • Experience: 1 Year
  • ACCOMPLISHMENTS

Customer's Representative Officer

Black Arrow International
03.2016 - 08.2016
  • MARKETING SKILLS: Convinced 3 customers within the first 15 days to claim their loss through our solicitors by effective communication and pursuing skills.
  • TIME MANAGEMENT: Consistently met daily targets by completing 50+ calls per day, demonstrating strong time management and task efficiency.
  • Experience: 6 Months
  • ACCOMPLISHMENTS

Education

Master of Science - Data Analytics

University of Newcastle, Newcastle, NSW
07.2025

Bachelor of Business Administration -

University of The Punjab, Lahore, Pakistan
01.2016

Certification

  • ANALYZING AND VISUALIZING DATA WITH MICROSOFT POWER BI UDEMY 2023 4 Weeks
  • BUSINESS METRICS FOR DATA-DRIVEN COMPANIES DUKE UNIVERSITY, USA (COURSERA) 2021 4 Weeks
  • MASTERING DATA ANALYSIS IN EXCEL DUKE UNIVERSITY, USA (COURSERA) 2021 4 Weeks
  • INTRODUCTION TO MARKETING UNIVERSITY OF PENNSYLVANIA (COURSERA) 2016 4 Weeks

LANGUAGES

English (Superior)
Urdu (Native)
Punjabi (Native)

Timeline

Face to Face Surveyor - Taverner Research Group
04.2025 - Current
Master Data Specialist - TCP Software
10.2022 - 08.2023
Data & Operations Manager - Amal Academy
11.2019 - 09.2023
Assistant Manager - Amal Academy
11.2017 - 10.2019
Program Associate - Amal Academy
11.2016 - 10.2017
Customer's Representative Officer - Black Arrow International
03.2016 - 08.2016
University of Newcastle - Master of Science, Data Analytics
University of The Punjab - Bachelor of Business Administration,

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