Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Availability
Generic

Abigail Gilbey

Yarralumla

Summary

I am hardworking and committed with hands-on experience in customer service, sales assistance, and pharmacy support. I am confident handling transactions, managing stock, merchandising, and keeping store environments clean and organised. I genuinely love getting to work to see my regulars and the help people out.

Overview

5
5
years of professional experience

Work History

Pharmacy Assistant

Yarralumla Pharmacy
03.2025 - Current
  • Checked and accepted stock, including fragile and high-priority items
  • Served customers, received prescriptions, and finalised transactions
  • Merchandised and sold giftware and cosmetic products
  • Gave advice on Skin care and grooming and giftwares.
  • Maintained store cleanliness with daily dusting, vacuuming, and sanitising.
  • Operated FREDPOS and Medadvisor to process electronic prescriptions.
  • Maintained inventory levels, ensuring availability of essential pharmaceutical supplies.

Senior Sales Assistant

EB Games
07.2024 - Current
  • Operated IPOS system for transactions and returns
  • Handled lay-bys, preorders customer service needs
  • Developed and maintained strong customer relationships to enhance sales opportunities and drive repeat business.
  • Used visual merchandising strategies to optimize product placement and enhance customer engagement.
  • Managed difficult customer situations professionally
  • Independently ran store operations and supervised team
  • Balanced tills and maintained store organisation
  • Managed KPI goals.

Junior Assistant

IGA, Crookwell
05.2023 - 09.2023

Junior Retail Assistant

Matt’s Bakery, Crookwell
03.2021 - 01.2022

Education

High School Diploma -

Crookwell High School
Crookwell, NSW
11-2023

No Degree - Chemistry

La Trobe University
Melbourne, VIC
12-2025

Skills

  • Product restocking
  • Receiving incoming supplies
  • POS system operation
  • Prescription interpretation
  • Resolving complaints

  • Customer service
  • Sales floor organization
  • Upselling strategies
  • Product knowledge expertise

Accomplishments

  • HSC Certificate
  • First Aid Certificate [2023-2026]
  • Responsible Service of Alcohol (RSA)

Timeline

Pharmacy Assistant

Yarralumla Pharmacy
03.2025 - Current

Senior Sales Assistant

EB Games
07.2024 - Current

Junior Assistant

IGA, Crookwell
05.2023 - 09.2023

Junior Retail Assistant

Matt’s Bakery, Crookwell
03.2021 - 01.2022

High School Diploma -

Crookwell High School

No Degree - Chemistry

La Trobe University

Availability

My current availability is; 5am-2pm Mon-Fri, 1pm onwards on Saturdays, full availability for Sundays

Abigail Gilbey