Abigail Hinchy
Mayfield,NSW
Summary
Dynamic and dependable, with a proven track record at Hamilton North Bowling Club for enhancing customer experiences and fostering a safe, enjoyable atmosphere. Excelled in multitasking and customer service, significantly contributing to team efforts and client satisfaction. Skilled in conflict resolution and trained in beverage service protocols, embodying a team player attitude with an outgoing personality.
Overview
3
3
years of professional experience
Work History
Bartender
Hamilton North Bolwing Club
05.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
Dissabilty Support Worker
Hunter Community Inclusion
05.2023 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
- Accompanied clients to appointments and community outings, ensuring they had access to necessary services and social opportunities.
Barista /Kitchen Cook
Swell
05.2022 - 12.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
Education
Year 12 - School
Callaghan Collage
Callaghan Collage Jesmond 03-2022
Diploma Community Services -
Reach For Training
Hamilton 07-2026
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Outgoing personality
- Outstanding customer service
- Honest and dependable
Timeline
Bartender
Hamilton North Bolwing Club
05.2023 - Current
Dissabilty Support Worker
Hunter Community Inclusion
05.2023 - Current
Barista /Kitchen Cook
Swell
05.2022 - 12.2024
Year 12 - School
Callaghan Collage
Diploma Community Services -
Reach For Training
Similar Profiles
Student NameStudent Name
Babysitter at Boys And Girls Club HamiltonBabysitter at Boys And Girls Club Hamilton
John ArndtJohn Arndt
Head Golf Professional at Hamilton Mill Country ClubHead Golf Professional at Hamilton Mill Country Club
David EscalanteDavid Escalante
Locker Room Attendant at Hamilton Golf & Country ClubLocker Room Attendant at Hamilton Golf & Country Club