Abigail Richards

• Built trusting, supportive relationships with children and young people, including those with additional needs or anxiety around water
• Adapted teaching methods to meet individual learning styles and abilities, promoting inclusion and personal growth
• Delivered clear, empathetic communication to young swimmers and their families, encouraging participation and confidence
• Maintained a safe and positive learning environment while managing behaviour with calmness and consistency

(Commencing training in August)

• Selected for nationally recognised training in digital mental health crisis support.

• Preparing to support vulnerable individuals through online chat-based services.

• Provided emotional support and companionship to elderly residents facing isolation, grief, or mental health challenges such as depression or anxiety
• Built trusting relationships through consistent, empathetic engagement and active listening
• Encouraged social interaction and peer connection among residents by initiating gentle conversations and inclusive group activities
• Supported the delivery of community events (e.g. games and music sessions), promoting joy, belonging, and wellbeing
• Demonstrated patience, cultural sensitivity, and discretion in all interactions, maintaining residents’ dignity and privacy

• Monitored and recorded progress, providing feedback and tailored support plans to help each learner thrive