Highly motivated and ambitious professional with a proven track record of delivering exceptional results. Brings a determined mindset and a passion for continuous improvement. A fast learner with a tenacious attitude, thrives on adding value to teams and achieving goals with excellence.
Interests: Huge football fan (Man United!) and lover of sport in general; swimming, surfing, gym.
Overview
11
11
years of professional experience
Work History
Property Underwriter
Argenta Underwriting Australia (Syndicate 2121)
04.2022 - Current
Specialise in underwriting high hazard property insurance for both domestic and international markets, including Australia, New Zealand, and APAC regions.
Assess and consider new and renewal business opportunities, managing open market direct and facultative reinsurance risks.
Proactively engage with brokers to foster strong relationships, ensuring seamless transactions and client satisfaction.
Participate in industry conferences and functions to enhance Argenta's market presence and reputation, such as Steadfast Convention and UAC events.
Collaborate closely with a tight-knit team, regularly exchanging ideas and insights to optimise underwriting strategies and achieve common goals.
Tailoring insurance solutions to meet client needs while providing excellent customer service and responding to broker inquiries promptly.
Developed a sophisticated processing sheet using VBA coding in Microsoft Excel, resulting in significant time savings during fortnightly meetings with London. This tool streamlined data preparation and analysis for risk discussions, enhancing team efficiency and decision-making processes.
Property Underwriter
One Underwriting (Aon Group)
10.2018 - 04.2022
Underwriting new business and renewals within the licensed hospitality industry across Australia whilst keeping within the underwriting guidelines
Managing a book of business in excess of $12 million GWP
Assessing risks ranging from group businesses of more than $80 million total sum insured to individual risks of $30 million
Build and maintain strong broker relationships
Track and manage the constantly moving market within the hospitality industry
Improved workplace efficiency through creating Excel spreadsheets that significantly increased productivity within the company. This led to employers asking me to lead a project to create a self-sufficient data log, which greatly improved efficiency
Strata Underwriter
Longitude Insurance
05.2017 - 10.2018
Underwrite new business with a focus on residential, commercial, and industrial strata
Directly responsible for maintaining and servicing the relationship between the largest client on the books of Longitude
Organisation of regular meetings with brokers, being responsible for new business quotes and being the first point of contact for any queries or comments
Training new underwriters
Progressed successfully in job roles from junior underwriter to a level 3 authority underwriter within my first 12 months of employment (company average 18-24 months)
Worked as part of an effective team in a high-volume customer contact environment
Customer Service Representative
Datacom Australia
02.2017 - 05.2017
Service Inbound & outbound client queries
Completed an extensive training program on both inbound and outbound customer calls
Experienced in handling a variety of inbound calls on both a technical and general nature
Crew Trainer
McDonald's
09.2013 - 12.2016
Employee and crew trainer at one of the highest performing McDonald’s in NSW
Worked within an extremely fast-paced environment, leading the back area ensuring all time targets are met
Delegated responsibility during busy periods
Education
,
Skills
Experienced in portfolio and relationship management
Skilled underwriter with an extensive understanding of the ISR market
History of hitting and exceeding role KPIs
Consistent business growth achieved in underwriting roles with an emphasis on risk selection
Supply Chain Compliance Lead, Artwork and Administration Specialist/Master Data Steward at Argenta Manufacturing LtdSupply Chain Compliance Lead, Artwork and Administration Specialist/Master Data Steward at Argenta Manufacturing Ltd
Coordinator Técnico Territorial Riobamba at Ministerio de Inclusión Económica y SocialCoordinator Técnico Territorial Riobamba at Ministerio de Inclusión Económica y Social