Adam Cooper
Albury,NSW
Summary
Dynamic and results-oriented entrepreneur with a proven track record of success in launching and growing small businesses and now looking to be part of a growing team to share experiences and knowledge with ambitious, driven and encouraging colleagues celebrating wins in a supportive client focused environment.
Adept in sales strategies, relationship building, and meticulous residential property research, with a keen focus on property investing analysis.
Proven ability to navigate complex market landscapes and deliver exceptional outcomes.
Possessing a passion for real estate and a commitment to client satisfaction, I bring a blend of entrepreneurial spirit and expertise to excel as a Residential Buyers Agent.
Ready to leverage my skills and experience to drive tangible value in facilitating seamless property transactions for clients.
Overview
14
14
years of professional experience
Work History
Easy Green Landscaping
Self Employed
04.2021 - Current
- Construct hardscape elements like patios, walkways, retaining walls, outdoor kitchens, fire pits, water features for enhanced functionality of outdoor spaces.
- Perform seasonal maintenance tasks such as pruning, aeration, fertilization, and mulching to promote plant health and longevity.
- Enhanced customer satisfaction by providing high-quality landscaping services and maintaining clear communication throughout the project
- Prospect for new clients via social media platforms, letter box drops and neighbourhood door knocks.
- Provide exceptional customer service during consultations to assess property needs accurately and recommend suitable landscaping solutions.
- Perform large yard clean ups, resulting in properties looking years younger and easier to maintain.
Owner Operator For Aussie Day Trips
Self Employed
09.2014 - 04.2021
- Managed day-to-day business operations for day trips and multi day surf camps departing from Sydney.
- Operated buses from Sydney to Port Stephens, Jervis Bay and Blue Mountains.
- Performed Tour Guiding duties for groups of 12 to 22 passengers, educating passengers on Indigenous culture, modern Australian culture, history, geology and natural diversity coverings locations we explored.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with student agencies to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
Residential Leasing Agent
Crystal Realty
07.2016 - 07.2017
- Performed background, reference and credit checks as part of screening process of prospective tenants.
- Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Established rapport with potential tenants during tours, highlighting community features tailored to their specific needs and preferences.
- Managed move-in process smoothly by coordinating schedules with new residents and ensuring all necessary documentation was completed accurately.
- Provided exceptional customer service when showing properties to prospects, leading to increased signed leases.
- Scheduled various contractors to complete needed work on vacant and occupied units.
- Maintained detailed records of all leasing transactions for easy access during audits or internal reviews.
Remote Wilderness Tour Guide
Way Out Back Safaris
05.2011 - 06.2014
- Guided groups of up to 22 passengers on scheduled 3 day, 7 day and 14 day tours in Remote Northern Territory and Western Australia
- Built personal relationships with guests to promote positive experiences.
- Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.
- Communicated professionally with customers, answering questions and addressing concerns to boost satisfaction.
- Worked collaboratively with team members to develop innovative strategies for improving overall tour quality and visitor satisfaction.
- Ensured timely departures and arrivals by strictly adhering to schedules while remaining flexible enough to accommodate unforeseen circumstances or special requests from guests.
- Answered questions, pointed out important features and offered further details about special exhibits to educate visitors.
- Continued learning and updating knowledge about tour areas, culture and history to provide accurate, timely and exciting information to tour groups.
- Managed tour groups by keeping on schedule and quickly handling issues to promote positive experiences.
- Received numerous positive reviews from clients, reflecting strong communication skills and in-depth knowledge of tour subjects.
- Trained new hires ensuring they were well-prepared knowledgeable about their assigned tours before leading them independently.
- Consistently received high ratings on customer feedback surveys, reflecting dedication to providing enjoyable and informative experiences.
Residential Sales Agent
Response Real Estate
01.2010 - 06.2011
- Implemented strategic advertising campaigns to increase property visibility, resulting in higher levels of interest and inquiries from potential buyers.
- Assisted first-time homebuyers in navigating the complex process of purchasing a home by explaining each step clearly and patiently answering all questions they had along the way.
- Maintained strong relationships with clients through consistent follow-up and addressing any concerns or questions promptly.
- Efficiently managed multiple client portfolios simultaneously while maintaining meticulous attention to detail and ensuring the highest level of customer satisfaction.
- Conducted thorough research on neighbourhood demographics, school districts, crime rates, and amenities to provide accurate information to clients when selecting a property location.
- Collaborated closely with mortgage lenders, home inspectors, appraisers, and attorneys to ensure timely completion of all necessary steps in the home buying process.
- Provided expert guidance on pricing strategies based on market trends and client goals, optimizing sale prices for sellers while securing competitive deals for buyers.
- Developed targeted marketing strategies for individual properties, increasing visibility and interest among prospective buyers.
- Streamlined communication processes between buyers, sellers, and other involved parties for smoother transactions.
- Negotiated favourable terms for clients by leveraging industry knowledge and strong negotiation skills.
- Developed new business and managed new and existing clients.
- Responded promptly to inquiries from both clients and prospects, demonstrating exceptional customer service skills that contributed to positive word-of-mouth referrals.
- Developed strong working relationships with fellow real estate professionals, fostering a collaborative environment that benefited both clients and colleagues alike.
- Collaborated with professional photographers and videographers to produce high-quality visual assets for property listings, capturing the essence of each home and enticing potential buyers.
Education
Certificate IV - Real Estate
Complete Property Training
Sunshine Coast, QLD09.2023
Agent Assistant Certificate Of Registration - Real Estate
Leverage Group
Castle Hill, NSW09.2023
7 Week Course - Real Estate
Buyers Agent Institute
Online12.2022
Remote Wilderness First Aid - First Aid
Red Cross
Central Coast, NSW03.2018
Certificate 4: BOAS Transport Operations - Tourism And Travel Management
Charles Sturt University
Sydney, NSW01.2014
Certificate III - Tourism And Travel Management
Uluru Kata Tjuṯa Tourism Accreditation
Alice Springs06.2013
Skills
- Goal orientated
- Supportive and Encouraging
- Clear communicator
- Confident optimist
- Teamwork and Collaboration orientated
- Adaptable
- Problem-Solving
- Relationship Building
- Professional Demeanour
Affiliations
- BAI Institute
- Suburbs Finder
- Gameplans
Additional Information
Proficient in utilising various platforms including Price Finder, Suburbs Finder, Gameplays, and Core Logic.
Demonstrated expertise in leveraging these tools to gather, analyse, and interpret data effectively.
Skilled in utilising these platforms to inform decision-making processes, optimize strategies, and drive results across diverse projects and initiatives.
Timeline
Easy Green Landscaping
Self Employed
04.2021 - Current
Residential Leasing Agent
Crystal Realty
07.2016 - 07.2017
Owner Operator For Aussie Day Trips
Self Employed
09.2014 - 04.2021
Remote Wilderness Tour Guide
Way Out Back Safaris
05.2011 - 06.2014
Residential Sales Agent
Response Real Estate
01.2010 - 06.2011
Certificate IV - Real Estate
Complete Property Training
Agent Assistant Certificate Of Registration - Real Estate
Leverage Group
7 Week Course - Real Estate
Buyers Agent Institute
Remote Wilderness First Aid - First Aid
Red Cross
Certificate 4: BOAS Transport Operations - Tourism And Travel Management
Charles Sturt University
Certificate III - Tourism And Travel Management
Uluru Kata Tjuṯa Tourism Accreditation
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