Adam Deeb

In my current role as an Evaluation/Conformance officer my duties included processing TaCAS checks (Tender and Contract Administration System) for VPES (Voluntary Preemployment Service for parents) on our main Procurement portal Dynamics 365, also Evaluating conformance issues on Dynamics 365. In addition to these roles, I was also assigned to assist with IPP checks (Indigenous Participation Plan) in this role high attention to detail and precise checking was essential.

In this procurement officer role, my daily duties included: processing contract stages in TechOne, assigning emails to team members and maintaining an organised inbox and assisting with scheduling tasks. In addition to these administration duties, I was also assigned to publishing AusTender reports. In this role, communication skills were also integral due to my involvement in engaging with internal as well as external stakeholders. During election periods, I have been assigned to manage projects in relation to those election activities.

In my previous role of ICT Procurement Officer, my responsibilities included usual administrative tasks. Including: maintaining an organised ICT procurement inbox and updating spreadsheets daily. In addition to these administration experiences, technical work was also assigned to me including work within Technology One. This task required high attention to detail in processing employee contracts, as well as sending out extension offers to external suppliers. Lastly, creating and changing work orders for the Department Employees.

• Supported remote workers with seamless technology integration, enabling productivity and effective communication across dispersed teams.
• Enhanced IT service desk performance by implementing best practices, monitoring metrics, and identifying areas for improvement.
• Maintained detailed documentation for all IT service desk processes and procedures, facilitating knowledge transfer and promoting consistency across support teams.
• Delivered comprehensive training sessions for new IT service desk analysts, ensuring rapid onboarding and adherence to company standards.

• Developed targeted outreach strategies to engage community members in the formation of local policies.
• Drafted persuasive grant applications securing funding for key policy initiatives and programs.
• Provided detailed reports on program outcomes demonstrating the impact of implemented policies.
• Assessed potential risks associated with policy proposals, offering alternative solutions when needed.

- IRCS Software Experience

- Releasing forms at high rate

- Solving Puzzles

- SAP Coding Experience

- HUB Experience

- Excel

- Outlook

- Microsoft Teams

- Microsoft Word

• Ensured seamless communication between departments by accurately entering relevant information into shared databases.
• Minimized discrepancies in collected information by conducting thorough research on unclear or incomplete source material prior to entering it into the system.
• Delivered consistent reliability while working independently or as part of a larger team on complex assignment projects.
• Expedited workflow through proficient use of software tools such as Microsoft Excel, Word, Access, and other database programs.
• Upheld a high level of accuracy by diligently verifying the integrity of source documents before initiating data entry tasks.