Parwinder Kaur
Canberra,ACT
Summary
Dynamic and results-driven professional with experience at Platypus Shoes AU and chemist warehouse, excelling in consultative sales and personalized support. Aspiring IT professional with a good knowledge in programming, IoT. Experienced in building and managing projects with full frontend and backend integration. Passionate about leveraging technology to drive innovation and efficiency. Strong soft skills, including effective communication, teamwork, and adaptability.
Overview
3
3
years of professional experience
Work History
Sales Assistant Team Member
Platypus Shoes AU
03.2022 - Current
- Delivered exceptional customer experiences by resolving inquiries and addressing concerns promptly and professionally.
- Managed whole store as a Senior casual in the absence of manager.
- Exceeded individual performance goals, contributing to overall team success and increased profitability for the store.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction
- Ensured store presentation met company standards, creating an inviting shopping atmosphere for customers.
Retail Pharmacy Assistant
William Ho
02.2023 - Current
- Provided superior service by actively engaging with customers, listening attentively to their needs, and offering helpful advice.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Enhanced pharmacy efficiency by accurately stocking shelves and maintaining inventory control.
- Used POS system to process sales, online orders, and gift card activations.
Education
Bachelor of Information Technology - Information Technology
Crown Institute of Higher Education
Canberra, ACT11.2024
High School Diploma -
Major Ajaib Singh Convent School , JeonWala (Fdk,)
Punjab, India07.2020
Skills
- Consultative Sales Approach
- Personalized Support
- Store opening and closing
- POS Transactions and Payment Processing
- Team management
- Multitasking Competence
- Organization and Time Management
- Good Telephone Etiquette
- Flexible and Adaptable
- Stocking Shelves
- Goal-oriented mindset
- Cash handling proficiency
- Patience and Empathy
Languages
Punjabi
Native or Bilingual
Hindi
Professional Working
English
Full Professional
Timeline
Retail Pharmacy Assistant
William Ho
02.2023 - Current
Sales Assistant Team Member
Platypus Shoes AU
03.2022 - Current
Bachelor of Information Technology - Information Technology
Crown Institute of Higher Education
High School Diploma -
Major Ajaib Singh Convent School , JeonWala (Fdk,)
Technical skills
- Programming Languages: HTML, CSS, JAVA
- Operating Systems: Windows, Mac, Linux, Android, iOS
- System Services: SQL, VPN, VoIP, TCP/IP, Cloud Services, Mobile device management, SaaS, UX Design, Active Directory, Troubleshooting
- Software Proficiency: MS Office, Zendesk, WordPress, Point of Sale (POS: AP21), Adobe Photoshop
references
Chad Gurung (Skechers Store Manager)
Contact Details:- 0450586260
Email: chandangurung999@gmail.com
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