Parwinder Kaur
Canberra,ACT
Summary
Talented Sales Assistant bringing enthusiasm and eagerness to learn new skills with retail sales. Also, knowledgeable about on-trend fashions and products. Brings excellent experience in major brand sales within fashion-forward customer demographic. A retail team member familiar with skills and abilities needed to succeed. Motivated Sales Assistant committed to providing excellent customer service. Skilled at helping customers find the products and services that are required. Resourceful Sales Agent skilled in convincing, persuading and closing sales deals. Experienced Sales Assistant with expertise in store opening and closing procedures, money handling and merchandising. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Overview
3
3
years of professional experience
Work History
Sales Assistant Team Member
Platypus Shoes AU
03.2022 - Current
- Established rapport with customers using active listening and interpersonal skills
- Contributed to a positive team environment with strong communication and collaborative skills.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services
- Input credit and debit card payments in POS system to complete purchases
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff
- Fielded customer questions to share information about products, availability and pricing
- Exceeded individual performance goals, contributing to overall team success and increased profitability for the store.
- Assisted customers with prompt and polite support in-person and via telephone
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction
- Ensured store presentation met company standards, creating an inviting shopping atmosphere for customers.
Retail Pharmacy Assistant
William Ho
02.2023 - Current
- Operated cash register and performed front counter tasks to facilitate daily operations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Enhanced pharmacy efficiency by accurately stocking shelves and maintaining inventory control.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Provided superior service by actively engaging with customers, listening attentively to their needs, and offering helpful advice.
Education
Bachelor of Information Technology - Information Technology
Crown Institute of Higher Education
Canberra, ACT11.2024
High School Diploma -
Major Ajaib Singh Convent School , JeonWala (Fdk,)
Punjab, India07.2020
Skills
- Consultative Sales Approach
- Personalized Support
- Store opening and closing
- Store operations
- POS Transactions and Payment Processing
- Multitasking Competence
- Organization and Time Management
- Good Telephone Etiquette
- Flexible and Adaptable
- Stocking Shelves
- Goal-oriented mindset
- Cash handling proficiency
- Patience and Empathy
Languages
Punjabi
Native or Bilingual
Hindi
Professional Working
English
Full Professional
references
Chad Gurung (Skechers Store Manager)
Contact Details:- 0450586260
Timeline
Retail Pharmacy Assistant
William Ho
02.2023 - Current
Sales Assistant Team Member
Platypus Shoes AU
03.2022 - Current
Bachelor of Information Technology - Information Technology
Crown Institute of Higher Education
High School Diploma -
Major Ajaib Singh Convent School , JeonWala (Fdk,)
Similar Profiles
Jeremy TorresJeremy Torres
Sales Assistant at Platypus Shoes AUSales Assistant at Platypus Shoes AU
Kailey GrantKailey Grant
Store Manager at Platypus ShoesStore Manager at Platypus Shoes
Shaun GifkinsShaun Gifkins
Store Manager at Platypus ShoesStore Manager at Platypus Shoes