Open To Work
Parwinder Kaur
Canberra,ACT
Summary
I’m a motivated professional with experience in retail, where I’ve enjoyed helping customers, supporting my team, and finding practical solutions to challenges. Recognized for enhancing team performance and achieving sales targets through effective communication and organization. Proficient in data entry and inventory management, demonstrating adaptability and a commitment to excellence.
Passionate about technology and continuously learning new skills to combine my problem-solving abilities with technical know-how. I thrive in environments where I can contribute, grow, and make a positive impact.
Overview
4
4
years of professional experience
Work History
IT Intern
Crown Institute Of Higher Education
Canberra, ACT
02.2026 - Current
Retail Sales Representative
Accent Group Ltd
Skechers Woden Keltie St, Phillip(ACT)
03.2022 - Current
- Managed entire store operations in the absence of the manager, including staff coordination, cash reconciliation, and inventory management.
- Recognized for consistent positive customer feedback and problem resolution skills.
- Regularly assisted in training new staff and maintaining teamwork across shifts
- Supported customers with online orders and account issues, guiding them through system use and troubleshooting errors.
- Met individual sales targets and provided excellent in-person support to customers
- Led team in achieving sales targets through effective product promotion and customer engagement.
Retail Pharmacy Assistant
Chemist Warehouse
Marketplace Gungahlin
02.2023 - Current
- Provided superior service by actively engaging with customers, listening attentively to their needs, and offering helpful advice.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Enhanced pharmacy efficiency by accurately stocking shelves and maintaining inventory control.
- Assisted customers with health and product enquiries while ensuring patient confidentiality.
Education
PY Program - Information Technology
Queensland International Business Academy (QIBA)
Canberra, ACT05-2026
Bachelor of Information Technology - Information Technology
Crown Institute of Higher Education
Canberra, ACT12-2024
Skills
- Data entry and records management
- Customer Support (Face-to-Face, Phone, Email)
- Fast learner with a positive attitude
- Consultative Sales Approach
- Team collaboration
- Store opening and closing
- Time Management & Multitasking
- Safety documentation and materials
- Willing to complete hospital training
- Organization and Time Management
- Flexible and Adaptable
- Strong communication skills
Timeline
IT Intern
Crown Institute Of Higher Education
02.2026 - Current
Retail Pharmacy Assistant
Chemist Warehouse
02.2023 - Current
Retail Sales Representative
Accent Group Ltd
03.2022 - Current
PY Program - Information Technology
Queensland International Business Academy (QIBA)
Bachelor of Information Technology - Information Technology
Crown Institute of Higher Education
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Full Professional
Visa Status
Temporary Graduate Visa (subclass 485) with full work rights.
WWVP Certification
Technical skills
- Programming Languages: HTML, CSS, JAVA
- Operating Systems: Windows, Mac, Android, iOS
- System Services: SQL, VPN, TCP/IP, Cloud Services, Mobile device management, SaaS, Active Directory, Troubleshooting
- Software Proficiency: MS Office, Excel,Zendesk, WordPress, Point of Sale (POS)
Comfortable learning new software platforms quickly and supporting end users through phone and email.
references
Available upon request.