Adam Emmott
Canberra,ACT
Summary
Proven Retail Worker with a track record of enhancing customer satisfaction and increasing repeat business at Ali Baba's Middle Eastern Cuisine. Demonstrated expertise in POS systems and a knack for delivering exceptional service through patience and empathy. Skilled in cash handling accuracy and fostering a welcoming shopping environment, contributing to significant improvements in store efficiency.
Overview
19
19
years of professional experience
Work History
Retail Worker
Ali Baba's Middle Eastern Cuisine
Canberra, ACT. Tuggeranong Hyperdome
02.2010 - 07.2024
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Handled cash transactions accurately and efficiently while adhering to company loss prevention guidelines.
- Delivered exceptional customer service with a friendly demeanor, resulting in increased repeat business.
- Improved overall efficiency through proactive restocking of product shelves during low-traffic periods.
- Engaged in friendly conversation with customer to better uncover individual needs.
Retail Worker
Ali Baba's Middle Eastern Cuisine
Canberra, ACT Weston Creek
01.2006 - 08.2009
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Handled cash transactions accurately and efficiently while adhering to company loss prevention guidelines.
- Delivered exceptional customer service with a friendly demeanor, resulting in increased repeat business.
Education
Calwell High School
Calwell, ACT2000
Skills
- Patience and Empathy
- Reliability and punctuality
- Store Cleaning
- Cash Handling Accuracy
- Professional Appearance
- Customer Assistance
- Cash Register Operation
- POS Systems
- Upselling strategies
- Retail transactions processing
- Friendly and Helpful
Timeline
Retail Worker
Ali Baba's Middle Eastern Cuisine
02.2010 - 07.2024
Retail Worker
Ali Baba's Middle Eastern Cuisine
01.2006 - 08.2009
Calwell High School