Adam Griffiths
Brisbane,QLD
Summary
Highly motivated professional with 10 years of entrepreneurial and management experience. Demonstrates the ability to create and maintain professional and loyal relationships with co-workers, staff, and clients while effectively managing administrative and sales employees. Thrives both as an independent manager and leader, as well as a collaborative team member. Utilizes strong business acumen and extensive experience to make decisive judgments that consistently surpass organizational goals.
Overview
8
8
years of professional experience
Work History
Retail Sales Professional
Probar Trailer Components
04.2021 - Current
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Maintained an organized store appearance by actively restocking shelves and tidying up displays throughout shifts.
- Supported a positive work environment, fostering camaraderie among team members leading to improved performance.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Used product knowledge to suggest items to match client needs.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Created price tags and merchandise signs for new items.
- Calculated pricing, applied discounts and collected payments to process transactions.
- Assessed customer product needs and interests in order to best recommend suitable items.
- Exchanged merchandise for customers and accepted returns.
- Ticketed, arranged and displayed merchandise to promote sales.
- Handled cash transactions accurately, maintaining balanced cash registers at the end of each shift.
- Conducted product demonstrations for potential buyers, highlighting unique features and benefits of various items.
Mechanical Fitter
Aarow Towbars
06.2020 - 01.2021
- Made sure that mechanical parts were properly fit and assembled while observing tight project deadlines.
- Provided onsite maintenance and repair work for clients.
- Communicated with customers to inform about general job information.
- Observed equipment upon project completion to ensure proper fit and assembly.
- Maintained inventory and supply levels to manage production workflows.
- Maintained a clean work environment by following established housekeeping procedures, reducing hazards and ensuring worker safety.
- Performed onsite maintenance and repair work.
Roofing Laborer
Allstate Roof Maintenance and Restoration
02.2020 - 04.2020
- Collected and removed debris and roofing materials to disposal areas at end of every shift to maintain clean work area.
- Unloaded materials to roof by repetitive lifting or through conveyor operations.
- Performed skilled and semi-skilled repairs to existing roofs, including shingle replacement.
- Worked regularly at advanced heights and followed all OSHA safety protocols and procedures for fall prevention.
- Cut roofing paper to size and nailed and stapled paper to roof in overlapping strips to form base for roofing materials.
Car Detailer
Keystar Automotive
06.2018 - 02.2020
- Cleaned cars both externally and internally by hand or with use of automated equipment.
- Inspected vehicle to verify pristine appearance for customer.
- Used cleaning, protective and restorative agents to maintain and enhance appearance of vehicles.
- Removed minor flaws in refinish using sanding and buffing.
- Used steam cleaning equipment to remove dirt from engine and engine compartment.
- Mixed cleaning solutions, abrasive compositions, or other compounds according to formulas.
Business Owner
Tacklerats
10.2016 - 05.2018
- Kept records for production, inventory, income and expenses.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Established strong customer relationships through excellent communication and attentive service.
- Determined pricing for products or services based on costs and competition.
- Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
- Improved company's quality and productivity by streamlining systems and processes.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Delegated work to staff, setting priorities and goals.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Prepared staff work schedules and assigned team members to specific duties.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Education
Diploma of Gemmology - Gemmology
Gemmological Association of Australia
11.1995
High School Diploma -
Sandgate District State High School
Deagon, QLD11.1991
Skills
- Goal oriented
- Brand awareness
- Building rapport
- Store maintenance
- Promotional strategies
- Point of sale systems
- Teamwork and collaboration
- Customer service
- Problem-solving
- Friendly and outgoing
- Time management
- Customer follow-up
- Verbal and written communication
- Money handling
- Customer engagement
- Relationship building
- Phone etiquette
- Flexible schedule
- Cash register operation
- Store opening and closing
- Retail sales
- Product knowledge
- Stocking and receiving
- Professional appearance
- Retail store operations
- POS system operations
- Sales expertise
- Inventory audits
- Upselling strategies
- Policy and procedure adherence
- Upselling and cross selling
- Product merchandising
- Sales goals attainment
Education and Training
other,other
Timeline
Retail Sales Professional
Probar Trailer Components
04.2021 - Current
Mechanical Fitter
Aarow Towbars
06.2020 - 01.2021
Roofing Laborer
Allstate Roof Maintenance and Restoration
02.2020 - 04.2020
Car Detailer
Keystar Automotive
06.2018 - 02.2020
Business Owner
Tacklerats
10.2016 - 05.2018
High School Diploma -
Sandgate District State High School
Diploma of Gemmology - Gemmology
Gemmological Association of Australia
Similar Profiles
Patricia MendozaPatricia Mendoza
UC Legal Services Specialist at American Bar Association - ProBARUC Legal Services Specialist at American Bar Association - ProBAR
Laura Carolina AndradeLaura Carolina Andrade
Shelter Services Coordinator at American Bar Association - ProBARShelter Services Coordinator at American Bar Association - ProBAR
Taliah MayaTaliah Maya
Release Support Associate at ABA ProBARRelease Support Associate at ABA ProBAR