Summary
Overview
Work History
Education
Skills
Timeline
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Adam Machen

Beachmere,Australia

Summary

Dedicated Detention Service Officer with a strong focus on safety and resilience, currently enhancing operations at the Brisbane Immigration Detention Centre for Serco. Proven experience in the security sector, excelling in crowd control for corporate and entertainment events, as well as in stadiums and local taverns. Core competencies include risk management, effective communication, and crisis response. Committed to advancing within the immigration detention industry by leveraging multifaceted skills to ensure a secure environment.

Overview

11
11
years of professional experience

Work History

Detention Service Officer

Serco
Brisbane, Queensland
11.2024 - Current
  • Internal Detainee Movements
  • Welfare Checks/Headcounts.
  • Positive communication with Control Room.
  • Escorts of Stakeholders/Contractors
  • General operational report logging
  • Enhanced monitoring of Detainees
  • Meal and medication services monitoring.
  • Compound perimeter checks

Crowd Controller

PRIME Protection
Brisbane, Queensland
04.2024 - Current
  • Maintaining positive communication with security staff and venue employes
  • Precise and detailed written incident reports
  • Providing first aid to patrons
  • Negotiation and threat management with many cultural backgrounds
  • Risk management
  • Working inside teams
  • Providing precises details to first responder teams; QPS,QAS and QFES
  • Effective patrols of internal and external of buildings
  • Adhering to all regulations and tasks provided by venues
  • Positive identification processes

Process Plant Operator

Workpac
Moranbah, Queensland
05.2020 - 04.2024
  • Maintained safety by adhering to regulations and plant procedures
  • Performed physically demanding work, including lifting, carrying and moving heavy objects
  • Completed maintenance tasks and made adjustments as part of regular upkeep of equipment and safety
  • Communicated effectively with operators and supervisors on technical level
  • Closely inspected equipment for safety problems, leaks and wear and tear
  • Collected samples to assess water quality and tested for pH, hardness and sediment levels
  • Made sound and logical judgments regarding process changes
  • Trained new operators in operator training program to improve retention rates and increase production

Control Room Operator

BHP
Brisbane, QUEENSLAND
05.2019 - 05.2020
  • Followed safety guidelines to minimize workplace hazards and protect fellow workers from harm
  • Analyzed variations in operating conditions and interpreted meter and gauge readings to troubleshoot plant equipment and resolve operational problems
  • Checked well automation and alarms in operational control center and dispatched crews to maximize well performance and runtime
  • Calibrated and troubleshot automation, power and building interface systems
  • Replied to production floor requests, responded to machine stoppage alerts and conducted emergency operational procedures when necessary
  • Utilized applicable journals and control system tools to track and record operational system status
  • Identified and recommended operational changes to improve plant reliability, performance and output
  • Observed production tank fluid levels and organized crews for tank switches to reduce spills
  • Adhered to plant safety and environmental policies and procedures at all times
  • Identified and reported abnormalities to supervisor for timely corrective actions
  • Detailed plant activities, noting concerns and issues and disseminated reports to management
  • Maintained high-level communication with direct supervisors to support rapid issue resolution
  • Promoted positive work environment for floor operators and supervisorss by responding quickly to inquiries, delivering constructive feedback and pleasantly engaging employees

Production Process Operator

Workpac/BMA
Moranbah, QUEENSLAND
01.2014 - 05.2020
  • Operated dozer and heavy equipment safely and appropriately
  • Operated Train Loadout process by loading trains to specific weight requirements
  • Onsite control room operations for the Coal Handling Process Plant
  • Processing plant duties and inspections to keep the plant running as efficient and safely as possible
  • Positive communication via face to face and two-way radios
  • Vehicle and personnel escorts onto and off site
  • Routine tailings dam and raw water dam inspections/recordings
  • Appointed onsite trainer and assessor
  • Wheel loader operations
  • General housekeeping duties in and around the CHPP

Education

Caboolture State High School
Brisbane

Skills

  • Control persons using empty hand techniques
  • Provide CPR
  • Provide First Aid
  • Provide Advance First Aid
  • Control Room operations
  • Manage conflict and security risks using negotiation
  • Infield based training and assessment
  • Appointed onsite Trainer Assessor
  • Cert II resource Processing
  • Currently enrolled in Cert III in Immigration Detention Operations & Cert III Correctional Practices
  • Cert II Security Operations
  • Current Security Class 1 License

Timeline

Detention Service Officer

Serco
11.2024 - Current

Crowd Controller

PRIME Protection
04.2024 - Current

Process Plant Operator

Workpac
05.2020 - 04.2024

Control Room Operator

BHP
05.2019 - 05.2020

Production Process Operator

Workpac/BMA
01.2014 - 05.2020

Caboolture State High School
Adam Machen