Hard working, and self-motivated, with 20 years experience in the automotive sales industry. Recognized for excellent ability to enhance company sales. Quick learner, with outstanding organization and presentation skills. Strong commitment to customer service. A history hard work and professional conduct.
Overview
18
18
years of professional experience
Work History
Business Development Manager
Savcom/wynns
09.2022 - Current
Manage a portfolio of accounts to achieve long-term success
Develop positive relationships with clients
Act as the point of contact and handle customers' individual needs
Generate new business using existing and potential customer networks
Resolve conflicts and provide solutions to customers in a timely manner
Supervise account representatives to ensure sales increase
Report on the status of accounts and transactions
Set and track sales account targets, aligned with company objectives
Monitor sales metrics (e.g
Quarterly sales results and annual forecasts)
Suggest actions to improve sales performance and identify opportunities for growth
Working towards KPI's and targets measured by number of Sales and New business generated
Reporting to State Manager
Using Internal Inventory System
Problem solving
Freight booking and tracking
Full-time - Monday to Friday.
General Manager/Workshop Manager
Bullet performance products
12.2019 - 07.2022
Oversee day-to-day operations
Design strategy and set goals for growth
Maintain budgets and optimize expenses
Set policies and processes
Ensure employees work productively and develop professionally
Oversee recruitment and training of new employees
Evaluate and improve operations and financial performance
Direct the employee assessment process
Prepare regular reports for upper management
Ensure staff follows health and safety regulations
Provide solutions to issues (e.g
Profit decline, employee conflicts, loss of business to competitors)
Using Internal Inventory System
Problem solving
Freight booking and tracking
Full-time - Monday to Friday
Answer questions about service outcomes, schedule and book appointments, vehicle drop-off and vehicle pick-up
Provide customers with information and advice on warranty protections, potential cost savings and the advantages of trading in versus fixing their car
Manage and oversee the Workshop workflow and schedule
Call customers to advise them about service changes or car pick-up times
Maintain positive customer relationships to ensure repeat business.
Account Manager
Adrad Radiators
10.2018 - 12.2019
Manage a portfolio of accounts to achieve long-term success.
Sales/Account manager
Acm Parts
09.2016 - 09.2018
Answering inbound calls - parts interpreting
Generating new business - outbound calls
Building relationships with new and existing clients
Sales of all Automotive Parts - Used and OEM
Working towards KPI's and targets measured by number of Sales and New business generated
Reporting to Line Manager
Using Internal Inventory System
Problem solving
Freight booking and tracking
Full-time - Monday to Friday.
Manager/Mechanic
Bullet Cars
09.2015 - 09.2016
Staff Management
Design and management of warehouse/showroom
Mechanical / Customs builds
Promotion / Advertisement
Special Events / Dyno Testing
Cash Handling
Sales / Customer Service
Product Development
Stocktake / stock ordering and control.
Sales rep/Manager
Triple Nine Automotive
08.2014 - 09.2015
Design and management of warehouse/showroom
Sales, Advertisement and promotion
Customer service and deliveries
On Road Sales and Service
New product Management
Accounts Management
Staff Management
Workshop Management
Promotion / Advertisement
Special Events / Dyno Testing.
Sales rep/Manager
The One Garage (TOG)
03.2013 - 07.2014
Design and management of warehouse/showroom
Sales, Advertisement and promotion
Staff management
On Road Sales and Service
Accounts Management
New Product Development
Customer service and deliveries
Mechanical.
Owner/operator
Madhatter Panel and Paint
09.2010 - 02.2013
Panel Beating/Custom builds
Accounts Management
Spray painting
Licensed Insurance agent.
Apprentice Spray Painter
Wells Smash Repairs
Labrador
01.2007 - 10.2010
Conducted quality control of materials used in construction.
Assisted with problem-solving efforts on challenging projects, developing critical thinking abilities.
Utilized equipment to break old forms and structures.
Gained exposure to different departments, broadening understanding of business operations.
Met exacting tolerances when sanding and sealing final finishes.
Streamlined workflow processes through regular maintenance of spray guns, air compressors, and other equipment used in daily operations.
Safeguarded personal safety and that of coworkers by adhering to strict workplace guidelines and utilizing appropriate protective equipment during paint applications.
Supported collision repair department by seamlessly blending new paint into existing finishes for a factory-like appearance after repairs were made.
Upheld strict quality control measures by documenting completed work, comparing it against original estimates, and making necessary adjustments when discrepancies were identified.
Improved overall vehicle appearance by expertly applying clear coats, ensuring smooth transitions between layers.
Conducted thorough inspections of completed work, identifying and rectifying any defects or imperfections promptly.
Provided supervisor with daily status report on all job tasks and workers' duties.
Assistant Store Manager
Tyre Plus Labrador
Labrador
02.2006 - 01.2007
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
Implemented innovative programs to increase employee loyalty and reduce turnover.
Provided support to store manager in budgeting processes, helping maintain financial stability for the business.
Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
Maintained positive customer relationships by responding quickly to customer service inquiries.
Education
Skills
Performance Metrics
Brand-building strategies
Credit History Analysis
Price Structuring
Sales Records Management
National account management
Customer Portfolio Management
Extensive personal network
Sales Reporting
Advertising Campaigns
Competitor Monitoring
Pre-sales support
Customer Acquisition
Client Base Retention
Market understanding
Relationship building and rapport
Customer Service
Personal Information
Date of Birth: 11/08/1987
References
Gordon hundric, Manager, 0458885727
Adam Tan (Triple Nine Automotive), General Manager, 0433555149
Andrew Bluhm - Madhatter Panel and Paint, Sub-Contractor, 0474112916