Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Adam Nguyen

Melbourne,Australia

Summary

I am a highly-motivated and proactive person with desire to take on new challenges. Strong work ethic and adaptability skills. Adept at working effectively and quickly honing new skills. Devoted to giving every customer a positive and memorable experience.

Overview

5
5
years of professional experience

Work History

Coles Services - Cleaning and Trolley Collection

Coles
Melbourne, Victoria
06.2023 - Current
  • Sanitized all restroom fixtures including sinks, toilets, urinals, mirrors, walls and floors.
  • Replenished cleaning supplies such as toilet paper rolls and paper towels as needed.
  • Followed established health codes while performing duties.
  • Responded quickly to spills or accidents using appropriate cleaning materials.
  • Collected the recommended amount of trolleys from the trolley bay using a strap and pushed them into the store.
  • Adhered to all safety guidelines while operating machinery such as floor buffers.

Food Delivery Driver

DoorDash
Sunshine, VIC
06.2021 - 05.2023
  • Picked up meals from local restaurants and dropped off at residential and business customer locations.
  • Forged and cultivated strong relationships with customers within fast-paced and constantly moving environment.
  • Communicated with restaurant staff to coordinate deliveries and obtain destination address.
  • Maintained positive relationships with customers to promote further business opportunities.
  • Maintained positive attitude and diplomacy when dealing with customers and other team members.
  • Contacted customers prior to delivery to coordinate delivery times.

Retail Assistant

Ridan bakery
Yarraville
11.2020 - 05.2021
  • Organized raw ingredients and supplies in storage areas, moving and sorting large bags of flour and sugar, containers of cooking oil and other ingredients.
  • Prepared pastry creams, fillings, icing, chocolate mousse and other components used in decorating and filling baked goods.
  • Monitored on-hand items to proactively replace low stock and keep product levels within high standard to meet expected demands.
  • Assisted bakers in retrieving supplies from storage areas to keep bakery operations smooth during high-volume periods by 23%.
  • Set up fresh baked goods in front display, organizing for visibility and to showcase daily specials or items with limited availability or shelf-life.
  • Washed preparation utensils, tools and machinery by hand and using dishwasher, segregating used utensils from clean to prevent cross-contamination.

Retail Assistant

Brimbank Central Bakehouse
Brimbank
01.2020 - 10.2020
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items by 10%.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales by 5%.
  • Engaged with customers and recommended products based on needs and requests.
  • Restocked and organized shelves during slow periods to maintain store appearance.

Education

Bachelor of Business -

RMIT University
Melbourne, VIC
2025

Diploma of Business -

RMIT University
Melbourne, VIC
06.2023

Skills

  • Time management
  • Communication
  • Adaptability
  • Team building
  • Work ethic
  • Flexibility

References

Van Tran 

Retail Store Manager at Ridan Bakery 

Thanh_van@hotmail.com

(04) 7876 6888 

Tran Thi Thanh Van was my manager at Ridan Bakery, and can attest to my customer service and interpersonal skills. She is currently working at Ridan Bakery, Yarraville. 

.

Phoung Nguyen 

Retail Store Manager at Brimbank Central Bakehouse

Phoung_Nguyen46@hotmail.com

(04) 5155 5688

Phoung Nguyen was my manager at Brimbank Central Bakehouse, and can attest to my customer service and interpersonal skills. She is currently working at Brimbank Central Bakehouse

.

Brandon Wilkie 

Coles Services Team Leader at Coles

(04) 1145 9453

Brandon Wilkie was my team leader at Coles. He made sure that I stayed motivated while on my job, and ensured that everything was running smoothly.

Timeline

Coles Services - Cleaning and Trolley Collection

Coles
06.2023 - Current

Food Delivery Driver

DoorDash
06.2021 - 05.2023

Retail Assistant

Ridan bakery
11.2020 - 05.2021

Retail Assistant

Brimbank Central Bakehouse
01.2020 - 10.2020

Bachelor of Business -

RMIT University

Diploma of Business -

RMIT University

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