Summary
Overview
Work History
Education
Skills
Websites
Achievements And Leadership
Languages
Certification
Timeline
Generic

Adam Pai

Melbourne

Summary

Retail professional with strong customer service skills and focus on team collaboration. Adept at handling sales transactions, managing merchandise, and assisting customers with product selections to enhance their shopping experience. Known for adaptability and reliability in fast-paced environments, consistently meeting and exceeding sales targets. Strong interpersonal skills, with knack for building rapport and fostering positive customer relationships.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Senior Retail Sales Assistant | Club Fitter & Repairer

House of Golf
02.2022 - Current
  • Delivered highly personalised customer solutions, increasing sales and customer retention
  • Leveraged advanced club fitting expertise to optimise player performance
  • Streamlined inventory management, reducing stock discrepancies
  • Trained and mentored new employees, improving team proficiency
  • Managed daily financial operations, ensuring transactional accuracy

Sports Coach (Basketball & Golf)

Scotch College
01.2022 - Current
  • Developed structured training programs tailored to skill progression
  • Cultivated team leadership and discipline
  • Ensured a safe and inclusive sports environment

State Music Camp Volunteer & Committee Member

State Music Camp Association
06.2021 - Current
  • Led event planning for a 100+ student camp, ensuring smooth logistics
  • Managed staff coordination, improving participant experience
  • Oversaw COVID-safe protocols and safety procedures

Retail Sales Associate

BWS Richmond & BWS QV
11.2021 - 05.2022
  • Implemented efficient stock management practices, reducing replenishment delays
  • Delivered exceptional customer engagement, increasing sales
  • Ensured seamless store operations by safely handling inventory logistics

Mathematics Tutor Assistant

Hello Mandarin
06.2019 - 02.2022
  • Designed custom learning strategies, resulting in student performance improvements
  • Conducted group and one-on-one tutoring
  • Provided progress tracking and tailored feedback

Freelance Drummer

D2 Drumline
07.2019 - 12.2021
  • Performed at high-profile events, including national sports finals
  • Demonstrated precision and adaptability in live performances
  • Led professional development sessions, enhancing team coordination

Education

Bachelor of Commerce - Finance & Management

The University of Melbourne
06.2025

High School Diploma -

Scotch College
12.2021

Skills

  • Strategic problem-solving and decision-making
  • Leadership and team development
  • Sales and customer engagement

Achievements And Leadership

  • Orchestrated an interschool music program, raising funds for the Skyline Foundation.
  • John Bishop Prize & School Prefect, Scotch College (2021)
  • Captain of Music & Percussion, Scotch College (2020-2021)
  • Honoured soloist at the Australian Percussion Eisteddfod (2019)
  • DUX of Scotch College Junior Leadership Course (2018)

Languages

Chinese (Mandarin)
Native or Bilingual
English
Native or Bilingual

Certification

RSA

First Aid Certified (HLTAID009, HLTAID010, HLTAID011)

Timeline

Senior Retail Sales Assistant | Club Fitter & Repairer

House of Golf
02.2022 - Current

Sports Coach (Basketball & Golf)

Scotch College
01.2022 - Current

Retail Sales Associate

BWS Richmond & BWS QV
11.2021 - 05.2022

State Music Camp Volunteer & Committee Member

State Music Camp Association
06.2021 - Current

Freelance Drummer

D2 Drumline
07.2019 - 12.2021

Mathematics Tutor Assistant

Hello Mandarin
06.2019 - 02.2022

High School Diploma -

Scotch College

Bachelor of Commerce - Finance & Management

The University of Melbourne

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