ADAM TRI NGUYEN
Maidstone,VIC
Overview
13
13
years of professional experience
Work History
Senior Logistics & Customer Service Officer
Legro Australia Pty Ltd
Highett, Australia
06.2018 - Current
Retail Sales Assistant
Total Tools
Taylor Lakes, VIC
09.2024 - 03.2025
- Processed sales transactions accurately and efficiently using the Point-of-Sale (POS) system.
- Helped with stock replenishment and visual merchandising to make products accessible and appealing.
- Built long-term relationships with customers through professional service and product knowledge.
- Assisted with phone and email communications as required.
Retail Sales Assistant
Florsheim Australia
Cheltenham, Australia
11.2021 - 01.2024
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or re-organizing products.
- Stocked merchandise, labelled items and arranging according to size and colour.
- Ensured compliance with company policies and procedures.
Disability Support Worker
Rosie's Love and Care
South Morang, Australia
07.2019 - 11.2020
- Developed and implemented individualized treatment plans for clients.
- Evaluated clients' social, emotional, and psychological needs to create treatment plans.
- Advocated for client rights and preferences interactions with external service providers to ensure equitable access to necessary support.
- Visited home environments to help clients develop comprehensive life, technical and job skills.
Inventory Planner
SYNNEX Australia Pty Ltd
Oakleigh South, Australia
02.2018 - 05.2018
Senior Sales Consultant & Shipping Assistant
INADA Massage Chair Australia
Richmond, Australia
07.2015 - 02.2018
- Managed customer inquiries regarding shipment statutes, provided detailed updates.
- Processed requested paperwork to expedite handling of shipped and received goods.
- Prepared necessary documentation for international shipments while complying with customs requirements and regulations.
- Trained new sales team members.
- Communicated with vendors and suppliers to verify timely delivery of goods.
- Generated weekly and monthly reports on sales performance to provide.
Inventory Controller
Luvalot Clothing
Collingwood, Australia
12.2013 - 01.2016
Retail Sales Assistant
Sport Junctions
Melbourne, Australia
06.2013 - 06.2015
- Greeted customers upon arrival and provide them with assistance as needed.
- Demonstrated in-depth knowledge of products to effectively answer customer inquiries.
- Recommended products based on customers' needs and preferences.
- Monitored inventory levels and replenish stock as needed.
- Collaborated with team members to achieve sales targets and provide excellent customer service.
Education
Bachelor Of Business - Logistics & Supply Chain Management
RMIT University
Melbourne, VIC, Australia12.2016
Diploma of Accounting -
Swinburne University of Technology
Hawthorn, VIC, Australia11.2013
Skills
- Retail
- Multi-tasking
- Teamwork
- Attention To Detail
- Adaptable
- Customer Service and Communication Skill
- Business and Cultural Awareness
- Time Management
Languages
English
Native/ Bilingual
Vietnamese
Native/ Bilingual
References
- Hannah Nguyen, Company Manager, Luvalot Clothing, 61 432 887 884
- Fiona Vermeeren, Store Manager, Florsheim Southland, 61 401 594 331
Timeline
Retail Sales Assistant
Total Tools
09.2024 - 03.2025
Retail Sales Assistant
Florsheim Australia
11.2021 - 01.2024
Disability Support Worker
Rosie's Love and Care
07.2019 - 11.2020
Senior Logistics & Customer Service Officer
Legro Australia Pty Ltd
06.2018 - Current
Inventory Planner
SYNNEX Australia Pty Ltd
02.2018 - 05.2018
Senior Sales Consultant & Shipping Assistant
INADA Massage Chair Australia
07.2015 - 02.2018
Inventory Controller
Luvalot Clothing
12.2013 - 01.2016
Retail Sales Assistant
Sport Junctions
06.2013 - 06.2015
Bachelor Of Business - Logistics & Supply Chain Management
RMIT University
Diploma of Accounting -
Swinburne University of Technology