Hi, I’m
Adam Westaway
Beaumaris,VIC
Summary
Accomplished in enhancing operational efficiency and customer satisfaction, my tenure at Aquaworks showcased my ability to streamline sales and logistics processes, achieving significant improvements. Expert in logistics optimization and known for exceptional teamwork, I excel in driving results through innovative strategies and meticulous attention to detail, without exceeding a 55-word limit. Goal-oriented manager with distinguished experience Food & Manufacturing industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
26
years of professional experience
Work History
Aquaworks
Sales & Logistics
01.2021 - Current
Job overview
- Provided exceptional customer service, addressing concerns promptly and maintaining client satisfaction.
- Implemented a new CRM system that streamlined sales tracking and reporting processes, increasing efficiency across the department.
- Mentored junior sales staff members by sharing industry insights, developing their skills through hands-on training sessions.
- Expanded client base through strategic networking at industry events and trade shows.
- Collaborated with internal teams to optimize supply chain operations, improving overall productivity.
- Participated in quarterly reviews with upper management on performance results, identifying areas for improvement.
- Streamlined shipping and transportation processes for greater efficiency and customer satisfaction.
Volkswagen
Sales & Logistics
01.2018 - 12.2020
Job overview
- Provided exceptional customer service, addressing concerns promptly and maintaining client satisfaction.
- Implemented a new CRM system that streamlined sales tracking and reporting processes, increasing efficiency across the department.
- Worked closely with finance department to ensure accurate billing procedures, reducing disputes and payment delays from clients.
- Assisted in the development of marketing materials to promote services effectively within targeted industries.
- Developed targeted sales strategies for specific regions or industries, increasing revenue in previously untapped markets.
Gregorys Transport
Logistics Coordinator
01.2010 - 12.2017
Job overview
- Tracked orders and notified customers of status or potential delays.
- Trained new employees on logistics procedures, promoting a consistent approach across the team.
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
- Ensured compliance with industry regulations, reducing the risk of fines or penalties.
- Conducted regular inventory audits to maintain accuracy and accountability in stock management.
- Ensured compliance with international shipping regulations, preventing legal issues and fines.
- Managed inventory levels to prevent stockouts, ordering supplies before reaching critical low levels.
- Adapted logistics strategies to meet changing market demands and customer needs swiftly.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
Daimler Benz
Warehousing & Logistics
01.1999 - 12.2009
Job overview
- Improved warehouse efficiency by streamlining the inventory management process.
- Enhanced workplace safety with regular inspections and maintenance of equipment.
- Ensured compliance with all relevant regulations and guidelines related to warehouse operations.
- Participated in cross-functional projects to drive continuous improvement efforts throughout the organization.
Education
Haileybury CollegeMelbourne, VIC
High School Diploma
12.1989
Skills
- Logistics Optimization
- Warehouse Management
- Transportation Management
- Territory Management
- Logistics expertise
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Multitasking Abilities
- Reliability
- Excellent Communication
Timeline
Sales & Logistics
Aquaworks
01.2021 - Current
Sales & Logistics
Volkswagen
01.2018 - 12.2020
Logistics Coordinator
Gregorys Transport
01.2010 - 12.2017
Warehousing & Logistics
Daimler Benz
01.1999 - 12.2009
Haileybury College
High School Diploma
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