Summary
Overview
Work History
Education
Skills
Timeline
Generic

Adam Mouchacca Lavis

Mill Park

Summary

A dedicated and customer-oriented individual. Eager to apply strong communication, problem-solving, and organizational skills to support staff and participants in resolving IT-related issues. Equipped with a solid foundation in customer service, adaptability, and a growth mindset, I aim to contribute to a dynamic and inclusive work environment. Committed to continuous learning and development.

Overview

4
4
years of professional experience

Work History

Supervisor

Zambrero
04.2023 - Current
  • Deliver exceptional customer service at Zambrero, ensuring efficient order processing and maintaining a clean, welcoming environment for patrons.
  • Meticulously prepare and assemble menu items, adhering to strict food safety standards and quality control measures.
  • Contribute to a positive team dynamic, supporting colleagues during peak hours and fostering a cooperative work atmosphere.
  • Managed my team with breaks and any problems that occurred during the day
  • Ensuring all customers are happy with their experience both food and staff
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

Crew Member

McDonalds
10.2021 - 02.2022
  • Maintained food safety standards
  • Became familiar with products to answer questions and make suggestions.
  • Upselling new products and specials
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Education

VCE

Parade College

Skills

  • Complex POS
  • Customer Relationships
  • Procedural Compliance
  • Comprehensive understanding of products
  • Food Preparation
  • Cash Handling
  • KPIs
  • Problem Solving
  • Stock Take
  • Managing Floor
  • Team Leadership

Timeline

Supervisor

Zambrero
04.2023 - Current

Crew Member

McDonalds
10.2021 - 02.2022

VCE

Parade College
Adam Mouchacca Lavis