Adam Mouchacca Lavis
Mill Park
Summary
A dedicated and customer-oriented individual. Eager to apply strong communication, problem-solving, and organizational skills to support staff and participants in resolving IT-related issues. Equipped with a solid foundation in customer service, adaptability, and a growth mindset, I aim to contribute to a dynamic and inclusive work environment. Committed to continuous learning and development.
Overview
4
4
years of professional experience
Work History
Supervisor
Zambrero
04.2023 - Current
- Deliver exceptional customer service at Zambrero, ensuring efficient order processing and maintaining a clean, welcoming environment for patrons.
- Meticulously prepare and assemble menu items, adhering to strict food safety standards and quality control measures.
- Contribute to a positive team dynamic, supporting colleagues during peak hours and fostering a cooperative work atmosphere.
- Managed my team with breaks and any problems that occurred during the day
- Ensuring all customers are happy with their experience both food and staff
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Crew Member
McDonalds
10.2021 - 02.2022
- Maintained food safety standards
- Became familiar with products to answer questions and make suggestions.
- Upselling new products and specials
- Prepared products following restaurant, health, and safety standards and procedures.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
VCE
Parade College
Skills
- Complex POS
- Customer Relationships
- Procedural Compliance
- Comprehensive understanding of products
- Food Preparation
- Cash Handling
- KPIs
- Problem Solving
- Stock Take
- Managing Floor
- Team Leadership
Timeline
Supervisor
Zambrero
04.2023 - Current
Crew Member
McDonalds
10.2021 - 02.2022
VCE
Parade College
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