- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Documenting and sharing travel experiences
- Outdoor Recreation
- Enjoy hobbies that combine physical activity with outdoor exploration
- I participate in a variety of outdoor recreational activities
- Volunteering with youth sports programs as a Coach
- Participate in Netball at a Representative level to maintain physical fitness
Addison Gornall
Aberglasslyn,NSW
Summary
Driven Retail Sales Worker with a proven track record at Cocoa Nib Artisan Chocolates, adept in persuasive selling techniques and cash handling proficiency. Excelled in customer engagement and problem-solving, significantly enhancing customer satisfaction.
Developed strong skills in customer service and sales within fast-paced retail environment, seeking to transition into new field. Demonstrated ability to handle transactions, manage inventory, and assist customers efficiently.
Overview
3
3
years of professional experience
Work History
Retail Sales Worker
Cocoa Nib Artisan Chocolates
12.2023 - Current
- Achieved sales targets through effective communication and persuasive selling techniques.
- Managed cash register transactions accurately, maintaining accountability for all financial activities during shifts worked.
- Provided personalized recommendations based on customer preferences or specific needs.
- Handled customer inquiries and complaints professionally, resolving issues promptly to maintain satisfaction levels.
- Ensured stock availability by regularly conducting inventory checks on popular items, reducing instances of missed sales opportunities due to out-of-stock products.
- Assisted with inventory management, ensuring accurate product counts and timely restocking.
Retail Cashier
Maitland Indoor Sports Centre
01.2022 - Current
- Stocked shelves and ensured products were neatly displayed for customers.
- Handled cash, credit, and debit transactions following store procedures.
- Provided excellent service through active listening skills, addressing customers'' needs effectively .
- Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
- Greeted all customers warmly to build welcoming and positive atmosphere within store.
- Cultivated a welcoming retail environment by greeting customers warmly upon entry, setting a friendly tone throughout their visit .
- Assisted customers by answering questions and fulfilling requests.
- Resolved customer complaints promptly and professionally, fostering a positive reputation for the store.
- Processed credit, debit card and cash transactions correctly and provided accurate change to avoid customer confusion or disputes.
- Trained new employees on company policies, register operations, and effective communication techniques with customers.
- Maintained presentable customer areas with diligent cleaning and proactive recovery management.
Education
High School Diploma -
TAFE NSW
NSW11-2024
No Degree -
St Joseph's College
Lochinvar, NSW12-2023
Skills
- Patience and empathy
- Store maintenance
- Goal-oriented mindset
- Sales techniques mastery
- Cash handling proficiency
- Interpersonal relations
- Product knowledge expertise
- Customer service
Interests
Timeline
Retail Sales Worker
Cocoa Nib Artisan Chocolates
12.2023 - Current
Retail Cashier
Maitland Indoor Sports Centre
01.2022 - Current
High School Diploma -
TAFE NSW
No Degree -
St Joseph's College
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