Extensive experience in customer service. Highly organized professional, able to establish lasting relationships with customers. Can stay calm under pressure.
Hi, I’m
ADELE ROSE BENNETT
Adelaide,SA
Summary
Overview
9
years of professional experience
Work History
Tyrepower
Tyre Fitter, Wheel Aligner, Sales Representative
02.2023 - 05.2023
Job overview
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
Jax Tyres And Auto
Sales Representative, Service Technician, Aligner
09.2022 - 01.2023
Job overview
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
- Explained diagnostic findings to customers and outlined repair or service options.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Inspected equipment to diagnose operational issues.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
Peter Page Holden
WAREHOUSE PACKER,
04.2022 - 09.2022
Job overview
- Process all items to be shipped, as well as those coming to the warehouse, following established organizational procedures
- Organize materials shipped to the warehouse according to picking list, item number, lot number, and quantity
- Generate labels and stick them on each item for ease of inventory
- Choose the right packaging for each item to ease packing and shipment
- Maintain a work area that is clean and tidy
- Lift heavy boxes and store them in designated areas
- Pick items manually or by using electronic scanning devices
- Follow safety rules in picking, packing, packaging, and shipping.
TYRE, Bridgestone
FITTER / WHEEL ALIGNER
10.2021 - 04.2022
Job overview
- Removing existing tyres and fitting replacements on consumervehicles
- Diagnosing and assessing tyre damage and wear Selectingcorrect tyres, tubes, rims and accessories
- Diagnosing wheel alignment problems and correcting
- Checking tyre pressures
- Rotating and balancing wheels
- Answering inbound calls Data entry (appointments, tyre orders,general advice for customers).
Beaurepaires
ASSISTANT STORE MANAGER
11.2020 - 09.2021
Job overview
- Replacing filters Refilling and checking levels of washer bottle and coolant
- Checking all lights on vehicle are operational
- Checking tyre pressures
- Rotating and balancing wheels
- Inspecting brakes
- Inspecting and Replacing wipers, Booking customers into calendar
- Ordering tyres and parts
- Organising and entering data into computer (invoices etc)
- Phone communication with clients, other stores and all parts suppliers
- Assisting manager with all tasks in office,
Metropolitan Fresh Norwood
SERVICE ASSISTANT
06.2020 - 10.2020
Job overview
- Customer service
- Effective time management
- Register operation including packing bags for customers
- Stock Replenishment
- Cash handling including EFTPOS
- Weighing and packing confectionary
- Assembling and wrapping of gift crates, jars and boards
- General cleaning duties including sweeping and mopping of shopfloor.
DATACOM
CUSTOMER SERVICE REPRESENTATIVE
07.2018 - 07.2020
Job overview
- Respond to public enquiries related to Australian Federal
- Government matters
- Internal Government agency relations
- Rectifying public issues and troubleshooting solutions.
BARISTA
SERVICE ASSISTANT
05.2017 - 11.2017
Job overview
- On The Run, West Beach
- Cash Handling including EFTPOS
- Food Preparation
- Lotteries trained
- Maintained balanced register, counting and returning correctchange for cash transactions
- Promoted customer loyalty programs to encourage repeatbusiness
- Scanned customer purchases to complete sales or check pricesusing POS systems.
Romeo's Foodland
SERVICE ASSISTANT
09.2014 - 04.2015
Job overview
- Customer service
- Effective time management
- Register
- Stock Replenishment
- Cash handling including EFTPOS
- Complaint resolution
- Following manager's directions
- Working as a part of a team and supporting my work colleges.
Education
Bridgestone, AustraliaAdelaide, SA
CERTIFICATE II IN AUTOMOTIVE SERVICING
12.2021
University Overview
Bridgestone AustraliaAdelaide, SA
CERTIFICATE II IN AUTOMOTIVE SUSPENSION
12.2021
University Overview
Time Education And TrainingAdelaide, SA
CERTIFICATE III IN RETAIL
11.2017
University Overview
TYNDALE CHRISTIAN SCHOOLSalisbury, SA
HIGH SCHOOL DIPLOMA from Year 11 Completed
12.2016
University Overview
Skills
- Adaptability
- Computer proficiency
- Leadership experience
- Communication skills
- People skills
- Collaboration talent
- Problem-solving abilities
References
References
Bradley Monks
(Account customer throughout wheel alignment career with multiple companies - 2020-2023)
CAPITAL S.M.A.R.T
Mobile: 0433516969
Bon To
Beaurepaires Manager
Phone: 0401614332
Email: Bonbonto@gmail.com
Allan Oldacres-dear
Datacom Manager
Mobile: 0404167146
Bikesh Shrestha
OTR Manager
Mobile: 0401224578
Email: SBikesh@hotmail.com
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Good judgment comes from experience. Experience comes from bad judgment.
Timeline
Tyre Fitter, Wheel Aligner, Sales Representative
Tyrepower
02.2023 - 05.2023
Sales Representative, Service Technician, Aligner
Jax Tyres And Auto
09.2022 - 01.2023
WAREHOUSE PACKER,
Peter Page Holden
04.2022 - 09.2022
FITTER / WHEEL ALIGNER
TYRE, Bridgestone
10.2021 - 04.2022
ASSISTANT STORE MANAGER
Beaurepaires
11.2020 - 09.2021
SERVICE ASSISTANT
Metropolitan Fresh Norwood
06.2020 - 10.2020
CUSTOMER SERVICE REPRESENTATIVE
DATACOM
07.2018 - 07.2020
SERVICE ASSISTANT
BARISTA
05.2017 - 11.2017
SERVICE ASSISTANT
Romeo's Foodland
09.2014 - 04.2015
Bridgestone, Australia
CERTIFICATE II IN AUTOMOTIVE SERVICING
Bridgestone Australia
CERTIFICATE II IN AUTOMOTIVE SUSPENSION
Time Education And Training
CERTIFICATE III IN RETAIL
TYNDALE CHRISTIAN SCHOOL
HIGH SCHOOL DIPLOMA from Year 11 Completed
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