Overview
Work History
Education
Skills
Timeline
Generic
Adeline Metteer

Adeline Metteer

Katoomba,NSW

Overview

2
2
years of professional experience

Work History

Barista / Waitress / Substitute Supervisor

Blue Mountains Chocolate
10.2021 - Current
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Maintained regular and consistent attendance and punctuality.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Answered questions about store policies and addressed customer concerns.
  • Tallied cash drawer at beginning and end of each work shift.
  • Addressed customer needs and made product recommendations to increase sales.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
  • Set up new sales displays each week with fresh merchandise.
  • Monitored workflow to improve employee time management and increase productivity.
  • Achieved results by working with staff to meet established targets.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

Education

Sydney Distance Education High School
Woolloomooloo, NSW
06.2025

Skills

  • Ordering Procedures
  • Opening and Closing Duties
  • Soft Selling
  • Excellent Memory
  • Exceptional Customer Service
  • Conflict Mediation
  • Friendly and Outgoing
  • Safe Food Handling
  • Team Player
  • Active Listener
  • Cash Handling
  • Beverage Preparation

Timeline

Barista / Waitress / Substitute Supervisor

Blue Mountains Chocolate
10.2021 - Current

Sydney Distance Education High School

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Adeline Metteer