Summary
Overview
Work History
Education
Skills
Timeline
Generic

Adell Osborne

Burra

Summary

Reliable and upbeat employee, successful at promoting customer loyalty, satisfaction and purchases with valuable techniques and attention to individual needs. Knowledgeable about product merchandising, successful advertising and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

3
3
years of professional experience

Work History

Retail Worker

SIXFORTYFIVE OUTFITTERS
12.2023 - Current
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Balanced and organized cash register by handling cash and counting change.
  • Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.

Business Owner/Operator

Snowy Mountains Candles And Co.
08.2021 - Current
  • Improved customer satisfaction rates by prioritizing client needs and addressing concerns promptly.
  • Established a loyal customer base through targeted marketing, and personalized customer experiences.
  • Consulted with customers to assess needs and introduced recommended scents and products.
  • Managed financial operations by implementing budget control measures to insure adequate profit.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Increased popularity and sales through creative advertisement.
  • Served as primary point-of-contact with suppliers to achieve business expectations.
  • Extensively researched top quality ingredients to ensure satisfactory product.

Hospitality Assistant

The Union Hotel
11.2023 - 05.2024
  • Identified and resolved customer complaints concerning food or service.
  • Maintained high standards of quality and performance.
  • Trained new team members on company policies, procedures, and best practices to maintain consistency in service delivery.
  • Maintained cleanliness and organization throughout hotel common areas, contributing to an inviting atmosphere.
  • Answered customers' questions and recommended items to better the businesses sales and ratings.
  • Ensured compliance with safety regulations were met in the cooking environment.
  • Enhanced guest satisfaction by providing exceptional customer service and promptly addressing concerns.

Education

High School Diploma -

Tumbarumba High School
Tumbarumba, NSW
09.2023

Skills

  • Patience and Empathy
  • Reliability and punctuality
  • Store Cleaning
  • Cash Handling Accuracy
  • Professional Appearance
  • Stock replenishment
  • Display Maintenance
  • Inventory Tracking
  • Friendly and Helpful
  • Basic Mathematics
  • Building Customer Loyalty
  • Sales and Promotions
  • Gift Wrapping
  • Customer Service
  • Reliable and Responsible
  • Attention to Detail
  • Strong Communication and Interpersonal Skills
  • Flexible Hours
  • Decision-Making
  • Safety and Cleanliness Standards
  • Store Opening and Closing
  • Excellent Written and Verbal Communication

Timeline

Retail Worker

SIXFORTYFIVE OUTFITTERS
12.2023 - Current

Hospitality Assistant

The Union Hotel
11.2023 - 05.2024

Business Owner/Operator

Snowy Mountains Candles And Co.
08.2021 - Current

High School Diploma -

Tumbarumba High School

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Adell Osborne