Adithi Gurunathan
Cobram,VIC
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Coles Group
Cobram, VIC
12.2024 - Current
- Assisted customers with product selection and inquiries.
- Operated point-of-sale system for transactions and returns.
- Coordinated with colleagues in high-demand periods to improve service quality.
Youth Council Member
Moira Shire Council
Moira Shire, Vic
01.2025 - 12.2025
- Collaborated with community leaders to address local issues and concerns.
- Assisted in developing strategies for implementing changes that would benefit the community.
- Reviewed legislation to ensure alignment with community needs and values.
Assistant Tennis Instructor
Greg Dun
Cobram, VIC
02.2021 - 12.2025
- Collaborated with lead instructors to develop engaging lesson plans.
- Assisted tennis instructor in creating lesson plans and drills for players of all levels.
- Served as a role model for younger players by displaying good sportsmanship.
Retail Sales Associate
Cobram Newsagency
Cobram, VIC
02.2023 - 12.2024
- Maintained store cleanliness and organized merchandise displays.
- Helped customers by answering questions and locating merchandise.
- Processed sales and refunds through point-of-sale system.
Work Experience
Imaging Associates
Boxhill, VIC
07.2024 - 07.2024
- Observed and asked technicians about their jobs and how the machines worked when performing the procedures.
- Called patients to enter the radiologist's room when they are ready.
- Acted as practice subjects for student radiologists to refine techniques.
Volunteer
Cobram Regional Care
Cobram , VIC
05.2022 - 10.2022
- Coordinated recreational activities to promote social engagement among residents.
- Followed directions from supervisors and completed tasks within appropriate timeframe.
- Supported staff in implementing care plans for individual resident needs.
Education
Bachelor of Pharmacy
University of Canberra
Canberra, ACT12-2029
Victorian Certificate of Education -
Cobram Secondary College
Cobram, VIC12-2025
Skills
- Customer service
- Product knowledge
- Team collaboration
- POS system operation
- Effective communication
- Adaptability
- Customer engagement
- Product promotions
- Merchandising
- Verbal and written communication
- Problem-solving
- Positive and professional
Certification
- CPR and First Aid Certificate
References
References available upon request.
Timeline
Youth Council Member
Moira Shire Council
01.2025 - 12.2025
Retail Sales Associate
Coles Group
12.2024 - Current
Work Experience
Imaging Associates
07.2024 - 07.2024
Retail Sales Associate
Cobram Newsagency
02.2023 - 12.2024
Volunteer
Cobram Regional Care
05.2022 - 10.2022
Assistant Tennis Instructor
Greg Dun
02.2021 - 12.2025
Bachelor of Pharmacy
University of Canberra
Victorian Certificate of Education -
Cobram Secondary College