ADITYA KADAM
Waterloo,NSW
Summary
Experienced Hospitality and food, Customer representative bringing 3 years of quality performance in customer support supervisory roles. Skilled in mentoring team members to deliver exceptional service and building team morale through effective communication and positive performance feedback. Always ready to be trained for new roles and give my 100 percent to any responsibility. Except working for mentioned companies i have also experience in other jobs as well( Food production, Warehouse worker, Restaurants)
Overview
6
6
years of professional experience
Work History
CUSTOMER SERVICE SUPERVISOR
WOOLWORTHS ERSKINEVILLE METRO AUSTRALIA
04.2019 - 12.2021
- BARISTA, HANDLING MONIKA TECHNOLOGY, STOCKLOSS, ORDERING STOCK, STOCK ON HAND, ROSTERING RULES, DELLI DEPARTMENT
CUSTOMER SERVICES AND SUPERVISOR
ALANKAR CAFÉ
- 11.2017
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Monitored workflow to improve employee time management and increase productivity.
- Maintained compliance with company policies, objectives, and communication goals.
- Achieved results by working with staff to meet established targets.
CUSTOMER SERVICE SUPERVISOR
THE OBEROI MUMBAI
07.2015 - 11.2016
- OPENING THE RESTAURABT, LOOKING AFTER THE CUSTOMER THROUGH OUT (TAKING ORDERS), BILLING, CHECKING STICK & ORDERING THE STOCKS, TRAINING NEW STAFF, LOOKING AFTER THE WINE CELLAR, ASSININNG TASK TO THE TRAINER, MAAGING ROOSTER & ROOSTER CHANGE.
Education
B.Sc. in hotel and hotel administration -
ISNTITUTE OF HOTEL MANAGEMENT AND CATERING TECHNOLOGY - GOA
S.S.C. -
Maharashtra State Board of Secondary & Higher Secondary Education, Pune
01.2012
H.S.C. -
Maharashtra State Board of Secondary & Higher Secondary Education, Pune
01.2010
Skills
- Posses' knowledge of Indian contemporary food
- Regularly worked in restaurant's all day dining food and beverage operations
- Experienced in food and beverage silver service and in wine service
- I have good experience in dealing with customer services
- I have experience in lifting heavy weights
- CREATIVE, FUN AND OUTGOING
- SELF MOTIVATED AND RESOURCEFUL
- HONEST, EFFICIENT AND RELIABLE
- ABLE TO WORK UNSUPERVISED
- ABLE TO USE INITIATIVE
- ABLE TO LIFT HEAVY WEIGHTS
- WILLINGNESS TO LEARN NEW SKILLS
- HIGHLY CUSTOMER FOCUSED
- ENJOY BEING A TEAM PLAYER
- ORGANIZATIONAL ABILITY
- WELL GROOMED AND PRESENTED
- Complaint Resolution
- Problem-Solving
- Time Tracking
- Customer Relations
- Customer Relationship Management (CRM)
Languages
Hindi
Marathi
English
Contact Number
+61411746932
Professional Work Experience
- THE OBEROI MUMBAI, 07/2015 - 11/2016, CUSTOMER SERVICE SUPERVISOR, FRONT OFFICE AND FOOD AND BEVERAGE - ZIYA, Nariman Point, Mumbai, Maharashtra, 400021, OPENING THE RESTAURANT, LOOKING AFTER THE CUSTOMER THROUGHOUT (TAKING ORDERS), BILLING, CHECKING STOCK & ORDERING THE STOCKS, TRAINING NEW STAFF, LOOKING AFTER THE WINE CELLAR, ASSIGNING TASK TO THE TRAINER, MANAGING ROSTER & ROSTER CHANGE
- ALANKAR CAFÉ, 01/2017 - 11/2017, CUSTOMER SERVICES AND SUPERVISOR, Pune, Maharashtra, 411001
- WOOLWORTHS ERSKINEVILLE METRO AUSTRALIA, 04/2019 - 12/2021, CUSTOMER SERVICE SUPERVISOR, Sydney, NSW, BARISTA, HANDLING MONIKA TECHNOLOGY, STOCKLOSS, ORDERING STOCK, STOCK ON HAND, ROSTERING RULES, DELI DEPARTMENT
Full Name
ADITYA VILASRAO KADAM
Availability
ALL DAYS
Disclaimer
I hereby declare that the details given are authentic.
Timeline
CUSTOMER SERVICE SUPERVISOR
WOOLWORTHS ERSKINEVILLE METRO AUSTRALIA
04.2019 - 12.2021
CUSTOMER SERVICE SUPERVISOR
THE OBEROI MUMBAI
07.2015 - 11.2016
CUSTOMER SERVICES AND SUPERVISOR
ALANKAR CAFÉ
- 11.2017
B.Sc. in hotel and hotel administration -
ISNTITUTE OF HOTEL MANAGEMENT AND CATERING TECHNOLOGY - GOA
S.S.C. -
Maharashtra State Board of Secondary & Higher Secondary Education, Pune
H.S.C. -
Maharashtra State Board of Secondary & Higher Secondary Education, Pune
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