Adrian Burns
Hervey Bay,Queensland
Summary
Energetically driving maintenance excellence at Ingenia Holiday Parks, I leveraged my adept skills in plumbing repairs and exceptional customer service to enhance guest satisfaction and park security. Proficient in facilities management and equipped with a CPR and First Aid certificate, I significantly contributed to creating a safe, welcoming environment for all visitors.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Grounds & Maintenance Officer
Ingenia Holiday Parks
Torquay
01.2024 - Current
- Maintenance (taps & toilets, doors & locks etc)
- Ensuring all cabins & villas are ready and fully functional for incoming guests
- Respond to any issues in a prompt manner
- Minor gardening duties, Refuse collection and disposal
- Procure items required for maintenance works, and house-keepers requirements
- Assemble new furniture, and install as required
- Dispute resolution, and park security issues, including CCTV monitoring and contacting police for assistance
Motel & Caretaker Management roles (couple)
02.2016 - 01.2023
- All duties associated with operating a motel 24 / 7 as relief and also permanent managers
- Attend to any guest issues in a prompt manner, including unauthorised entry, unruly behaviour, drug dealing, and any unlawful acts
- Contact police for assistance, as required
Skills
- Fire Warden training
- CPR and First Aid certificate
- Excellent customer service skills
- Above average computer skills
- Clean driving history
- HR License
- Manual handling skills
- Facilities management
- Building maintenance
- Plumbing repairs
- Pest control
- Locksmith skills
- Building inspections
- Painting techniques
- Budget preparation
Workskills
- Fire Warden training
- CPR and First Aid certificate
- Excellent customer service skills
- Above average computer skills
- Clean driving history
- HR License
- Manual handling skills
Certification
Training and Assessment certification 2010
Real Estate license holder 2017
Australian Rules Umpire 1982 - 2011
Senior field umpire in Queensland country and Brisbane metro. Queensland representative umpire at National championships 1992. Officiated in over 1000 games (junior and senior)
Timeline
Grounds & Maintenance Officer
Ingenia Holiday Parks
01.2024 - Current
Motel & Caretaker Management roles (couple)
02.2016 - 01.2023
Training and Assessment certification 2010
Real Estate license holder 2017
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