Experienced customs and international freight specialist with over 22 years in the industry. Strong background in managing complex logistics operations and ensuring compliance with international regulations. Eager to apply skills in a supportive team setting within a progressive organization.
Overview
22
22
years of professional experience
1
1
Certification
Work History
National Customs Manager
Qube Global Logistics
Moorebank, NSW
01.2023 - Current
Led customs section in all facets of clearance, training, and development initiatives.
Established and developed a cohesive team from the ground up.
Implemented standard operating procedures along with measurable team KPIs.
Conducted audits to ensure compliance with applicable laws and regulations.
Oversaw adherence of brokerage department to domestic and international legal frameworks.
Streamlined communication between organization, clients, and international partners.
Improved systems functionality and team workflows through targeted enhancements.
Encouraged ongoing professional development to advance team competencies.
CUSTOMS BROKER / ACCOUNT MANAGER
FEDEX LOGISTICS AUSTRALIA
BOTANY, NSW
06.2006 - 12.2022
Achieved Customs Broker licensing in 2016 and maintained CPD compliance with 30 points.
Informed customers of any changes or updates in international trade laws or regulations.
Assisted clients in obtaining necessary permits and licenses.
AEP Accredited for NCCC and AEPCOMM certifications.
Processed N10, N20, and N30 entries for air and sea freight.
Managed refunds and duty drawbacks efficiently to enhance financial accuracy.
Utilized Cargowise software extensively for streamlined operations.
Handled clearances for fresh produce, medical supplies, alcohol, and motor vehicles.
Processed temporary import declarations while applying relevant BYLAWS.
Advised clients on GST exemptions, FOOD, WET, LCT, and GST Deferral strategies.
CUSTOMS BROKERS ASSISTANT
AUSTIN INTERNATIONAL
BAYVIEW TOWER , NSW
06.2003 - 06.2005
Pursued clients for commercial documents necessary for customs clearance.
Executed data entry and prepared pre-declaration documentation.
Communicated with shipping lines and airlines to secure delivery orders and confirm availability.
Performed general runner duties to facilitate operational efficiency.
Education
Diploma of International Freight And Customs Broking - Customs Broking
St George Tafe
Kogarah, NSW
01-2005
Skills
Problem-solving and decision-making
Relationship management
Time management
Project coordination
Customer service excellence
Team collaboration
KPI and SOP development
Systems enhancement
Training and development
Cargowise and Expedient proficiency
Affiliations
A tennis professional who likes to keep fit and healthy and is always up for a challenge
Certification
Diploma of Customs Broking and International Freight
Customs Brokers Liscence 2016
References
References available upon request.
Timeline
National Customs Manager
Qube Global Logistics
01.2023 - Current
CUSTOMS BROKER / ACCOUNT MANAGER
FEDEX LOGISTICS AUSTRALIA
06.2006 - 12.2022
CUSTOMS BROKERS ASSISTANT
AUSTIN INTERNATIONAL
06.2003 - 06.2005
Diploma of International Freight And Customs Broking - Customs Broking