Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
Generic

Adrian Cole

Melbourne,VIC

Summary

I'm a communicative worker who provides my skills to prioritize and multitask in a fast paced working environment. I successfully can work as part of a team to reach personal and business goals. Through my range of experiences and learnings, I'm able to successfully handle customer and interpersonal issues, and adapt to changing environments. My values relate to Spark Group as I'm also an extremely motivated and dedicated person who works extremely to achieve my goals, and love what I do.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Parkdale Charcoal Chicken
Mordialloc
09.2021 - Current
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills
  • Provided excellent customer service to resolve customer complaints in a timely manner
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
  • Developed strong customer relationships to encourage repeat business.

House Captain

St Bedes College
Mentone, Victoria
01.2023 - 12.2023
  • Motivated the entire team by creating a positive environment where everyone felt valued and appreciated
  • Maintained open communication between students and coordinators
  • Encouraged creative thinking among students to generate innovative ideas for problem solving
  • Led student leader meetings, where we discussed, reviewed tasks and employed new ideas
  • Created reports summarizing progress towards goals, results achieved, challenges encountered.

Education

Diploma of Sport/Diploma of Leadership And Management -

Richmond Institute
02.2024

Completed VCE Year 12 -

St Bedes College Mentone
12.2023

Skills

  • Leading and motivating others
  • Engagement
  • Resolving customer dispute
  • Teamwork and Collaboration
  • Customer Relationship Management
  • Motivated and Hard Working

Accomplishments

  • School House Captain
  • Sandringham Dragons player 2023,2024
  • Sandringham Sabres 1 MVP 2017, 2019
  • AFL Vic Metro Multicultural Team Captain 2023
  • SMJFL Div 1 runner up best and fairest 2016,2019
  • Part of St Kilda Next generation academy
  • Trained with St Kilda Mens AFL 24,25,26th of January 2024

Certification

  • Driver license
  • Working With Children Check
  • First Aid
  • CPR

References

References available upon request.

Timeline

House Captain

St Bedes College
01.2023 - 12.2023

Customer Service Representative

Parkdale Charcoal Chicken
09.2021 - Current

Diploma of Sport/Diploma of Leadership And Management -

Richmond Institute

Completed VCE Year 12 -

St Bedes College Mentone

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Adrian Cole