Adrian Pillay
Tarneit,VIC
Summary
Dynamic Maintenance Proprietor at Florenta Landscaping with a proven track record in revenue generation and customer relationship management. Successfully expanded market reach and enhanced team performance through strategic hiring and training. Expert in purchasing and planning, fostering long-term client loyalty while optimizing business growth and profitability.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Maintenance Proprietor
Florenta Landscaping
10.2017 - 2025
- Developed a loyal client base by consistently delivering exceptional service and cultivating long-term relationships.
- Analyzed market trends to identify opportunities for expansion and diversification in the industry.
- Developed and managed relationships with vendors and suppliers.
- Improved company reputation by consistently delivering top-quality goods/services while maintaining excellent customer support.
- Optimized team hiring, training, and performance.
- Boosted sales through effective merchandising strategies and attractive store displays.
- Entered income and expense details into business databases to track purchases and address variances.
- Increased customer satisfaction by providing personalized service and addressing clients'' needs.
- Managed finances, budgeting, and forecasting to optimize business growth and profitability.
- Mentored staff members, fostering professional development and enhancing overall team performance.
- Consulted with customers to assess needs and propose optimal solutions.
- Provided customer service on accounts and resolved problems.
- Enhanced productivity by streamlining workflows and optimizing daily processes within the business operations.
- Resolved conflicts among employees in a timely manner, promoting effective communication within the team.
- Continually assessed risks associated with the business''s operation; implemented mitigation plans accordingly.
- Strategically led business expansion into new markets, resulting in increased revenue generation opportunities.
Environmental Services Housekeeper
Melbourne Water
10.2010 - 10.2017
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
Cleaning Supervisor
Polarfresh
07.2008 - 06.2014
- Improved overall cleanliness and sanitation standards by implementing effective cleaning procedures and protocols.
- Trained and supervised staff members for optimal performance in daily cleaning tasks, resulting in increased efficiency.
- Managed inventory of cleaning supplies and equipment, reducing waste and controlling costs through proper allocation.
- Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
Landscape Gardener
Gardens Revisted
07.2009 - 06.2010
- Mulched gardens, placed sod, and adjusted soils to provide optimal growth potential.
- Used shears, pruners, and chainsaws to prune and trim hedges and shrubs.
- Ensured healthy lawns using proper mowing techniques that promoted turfgrass vigor while minimizing pest issues.
- Removed and disposed of plant debris from work sites to keep areas safe and well-organized.
Education
GED - Horticulture
TIV
Melbourne, VIC07.2011
Skills
- Revenue generation
- Purchasing and planning
- Business development
- Customer relationship management
- Team building
Certification
White card
OHS certificate
Timeline
Maintenance Proprietor
Florenta Landscaping
10.2017 - 2025
Environmental Services Housekeeper
Melbourne Water
10.2010 - 10.2017
Landscape Gardener
Gardens Revisted
07.2009 - 06.2010
Cleaning Supervisor
Polarfresh
07.2008 - 06.2014
GED - Horticulture
TIV
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