Andrew Kropp
Newcastle,NSW
Summary
Dynamic and results-driven professional with extensive experience in retail management and franchise operations. Proven track record in leading successful teams, driving sales growth, and optimizing business performance. Seeking to leverage my expertise in a challenging management role.
Overview
11
11
years of professional experience
Work History
Proprietor
Harvey Norman
Kotara, NSW
02.2023 - Current
- Spearheaded a highly successful business unit, demonstrating exceptional leadership and business acumen.
- Managed staffing, including recruitment, rosters, and team development.
- Contributed as a key member of the national steering committee, influencing company-wide strategies.
- Analyzed financial data and formulated strategies for cost-saving measures.
- Generated reports on sales performance metrics for management review.
Proprietor
Domayne
Rutherford
04.2015 - 02.2016
- Recognized as the lead franchisee nationally, setting benchmarks in sales and operational excellence.
- Championed multiple sales competitions, showcasing outstanding sales leadership.
- Led advertising and marketing initiatives, significantly enhancing brand visibility
- Advised staff on policies and procedures related to customer service standards.
- Provided exceptional customer service by responding promptly to inquiries and complaints.
Store Manager
Harvey Norman
Bennett's Green
04.2014 - 04.2015
- Promoted to manage store operations due to exemplary performance in sales.
- Oversaw all aspects of store management, including team leadership, target setting, and achieving business goals.
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Monitored employee performance and identified performance gaps for corrective action.
Production System Supervisor
Vale
Singleton
10.2012 - 08.2014
- Managed comprehensive on-site computer systems, ensuring optimal performance and reliability.
- Supervised data collection and analysis, contributing to strategic decision-making.
- Led staff management initiatives, including training and development in IT and security systems.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
Education
Certificate IV in Surface Coal Mining - Mining
TAFE New South Wales
Kurri Kurri, NSW12.2012
School Certificate - High School
St Catherine's Collage
Singleton, NSW12.1995
Skills
- Purchasing and Planning
- Cost Analysis and Savings
- Employee Supervision
- Profitability and Revenue Generation
- Business Development
- Revenue Generation
- Training and Mentoring
- Employee Development
- Operations Management
References
Grant Clouten
General Manager
Mount Arthur Coal Mine
(My Direct Manager at Vale)
0417367648
Mitchell Whitaker
Computer Franchisee
Harvey Norman Newcastle
0412569700
Timeline
Proprietor
Harvey Norman
02.2023 - Current
Proprietor
Domayne
04.2015 - 02.2016
Store Manager
Harvey Norman
04.2014 - 04.2015
Production System Supervisor
Vale
10.2012 - 08.2014
Certificate IV in Surface Coal Mining - Mining
TAFE New South Wales
School Certificate - High School
St Catherine's Collage
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