ADRIANNA BARJIL
Parklea,NSW
Summary
Highly motivated and results-driven manager with a proven track record of successfully leading and inspiring teams towards achieving their goals. Exceptional analytical skills for identifying and solving complex problems in a timely and effective manner. Known for building strong relationships with customers and colleagues, leveraging interpersonal skills to establish trust and rapport. Demonstrates independent decision-making and sound judgment, consistently delivering positive impact to company success. Proficient in applying training, monitoring, and morale-building techniques to boost employee engagement and performance. Outstanding organizational skills with a strong commitment to achieving excellence in all endeavors. Seeks a challenging entry-level psychology position to further develop skills and contribute meaningfully to the team. Eager to leverage interpersonal, time management, and problem-solving skills in a full-time or part-time role that provides professional growth opportunities.
Overview
8
8
years of professional experience
Work History
Store Manager
Zoo Clothing
11.2023 - 03.2025
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Rosters
Seasonal Sales Assistant
Colette By Colette Hayman
11.2023 - 08.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
Administration/ Junior Business Development Manager
State Building Solutions
01.2022 - 08.2023
- I currently work part time for State Building Solutions in a hybrid role, as a small business administrator and junior business development manager
- I am responsible for overseeing and managing the administrative functions of the company, including office management, accounting, scheduling, and project coordination
- The Administration Manager works closely with the company's leadership team and other contractors to ensure that all administrative processes and procedures are efficient and effective
- Key Responsibilities:
- Manage and supervise the day-to-day operations of the company's administrative functions, including office management, accounting, scheduling and project coordination
- Oversee and manage the company's financial operations, including budgeting, financial reporting, and cash flow management
- Develop and maintain positive working relationships with vendors, contractors, and other external stakeholders
- Manage the recruitment, on-boarding, and training of new employees, as well as the ongoing professional development of existing staff
- Coordinate with project managers to ensure that all projects are completed on time, within budget, and to the satisfaction of the client
- Ensure compliance with all relevant laws and regulations, including those related to employment, health and safety, and environmental protection
- Strong analytical and problem-solving skills
- Proficiency in Microsoft Office Suite and other relevant software applications
- Knowledge of accounting principles and practices
- Familiarity with relevant laws and regulations
- Ability to manage multiple tasks simultaneously and prioritize work effectively
- Experience working in a fast-paced, deadline-driven environment
- Strong interpersonal skills and the ability to work collaboratively with others
Store Manager
The Trybe
11.2022 - 06.2023
- I currently work full time as retail Store Manager for the Accent group in the children's footwear and fashion store Trybe
- I am responsible for overseeing the day-to-day operations of a retail store, ensuring that the store meets or exceeds sales goals, and providing exceptional customer service
- The Store Manager works closely with the staff to ensure that all aspects of the store are operating efficiently and effectively
- Key Responsibilities:
- Oversee the day-to-day operations of the store, including sales, inventory management, customer service, and staff management
- Develop and implement strategies to meet or exceed sales goals and profitability targets
- Manage the hiring, training, scheduling, and performance of store staff
- Create and maintain a positive, customer-focused store environment
- Ensure that the store is clean, well-stocked, and visually appealing at all times
- Analyze sales and inventory data to identify trends and opportunities for improvement
- Develop and implement marketing and promotional strategies to increase sales and customer engagement
- Maintain a strong understanding of the store's products and services to provide accurate information and recommendations to customers
- Foster positive relationships with customers, vendors, and the local community
- Manage store budgets and financial performance to meet or exceed company targets
- Ensure compliance with company policies and procedures, as well as relevant laws and regulations.
- Reconciled daily sales transactions to balance and log day-to-day revenue
Assistant Store Manager
The Trybe
12.2021 - 11.2022
- Ensure efficient operation of the store to achieve optimal results in sales targets, KPI's, store presentation, visual merchandising, stock levels, wage control and shrinkage
- Motivate team to achieve optimal results in KPI's & added value targets across stores
- Closely monitor store sales to achieve daily, weekly, monthly, and yearly targets - acknowledge outstanding results and identify any areas of missed opportunity
- Effectively manage the wage costs in store, adhering to weekly wage targets and company rostering standards
- Coach and mentor team to maintain high team morale and encourage their individual development by ensuring training and succession plans are in place
- Ensure efficient OH&S management and adhere to state and national OH&S legislation
Assistant Store Manager
Katies
02.2020 - 01.2021
- Stock take
- POS
- Customer service
- Open and close store
- Cash handling and banking
- KPI's and ADS
- Upselling
Shift Supervisor
Red Rooster
05.2017 - 10.2019
- Stock filling and ordering
- Supervise staff
- Close the store
- Cash management
- Drive sales and maximise profits
- Drive great customer service
- Motivate team to achieve key shift targets
- Dealing with customer complaints
Casual Sales Assistant
Cotton On Clothing
11.2017 - 01.2018
- Unpacked stock
- POS
- Fix racks and tidy up store
- Markdowns
- Visual merchandising
Education
Bachelor of Social Science (Psychology) - Psychology
Western Sydney University
Sydney, NSW (Online) 04-2025
Diploma of Arts -
Western Sydney College
Nirimba 10-2017
Higher School Certificate -
Glenwood High School
Glenwood09-2015
Skills
- Customer service and great communication skills
- Problem-solving
- Customer relations
- Multitasking and organization
- Leadership skills and ability to work in a team
- Friendly and positive
- Effective time management
- Fast Learner and Hard Worker
- Ability to work under pressure
- Capacity to work independently
- Computer Skills
- Ability to Multitask
Languages
English
Native or Bilingual
Arabic
Full Professional
Timeline
Store Manager
Zoo Clothing
11.2023 - 03.2025
Seasonal Sales Assistant
Colette By Colette Hayman
11.2023 - 08.2024
Store Manager
The Trybe
11.2022 - 06.2023
Administration/ Junior Business Development Manager
State Building Solutions
01.2022 - 08.2023
Assistant Store Manager
The Trybe
12.2021 - 11.2022
Assistant Store Manager
Katies
02.2020 - 01.2021
Casual Sales Assistant
Cotton On Clothing
11.2017 - 01.2018
Shift Supervisor
Red Rooster
05.2017 - 10.2019
Bachelor of Social Science (Psychology) - Psychology
Western Sydney University
Diploma of Arts -
Western Sydney College
Higher School Certificate -
Glenwood High School