ADRITA OYSHEE
Saint Albans,Australia
Summary
Friendly and enthusiastic team player in assisting in the kitchen and with customer service experience in retail and hospitality. Dedicated to maintaining clean, organised store environments and creating positive experiences for customers.
Overview
5
5
years of professional experience
Work History
Kitchen Staff Member
Kingpin Crown
Melbourne CBD, Australia
08.2024 - Current
- I provided exceptional customer service by assisting clients in selecting food that matched their preferences and needs, thereby ensuring a pleasant dining experience.
- I ensured the cleanliness and sanitisation of work surfaces, equipment, utensils, dishes, and silverware.
- I was responsible for monitoring the inventory of supplies and communicating any necessary changes to the supervisor.
- Resolved customer queries and issues promptly, maintaining a positive dining experience.
- Ensured that all dishes were prepared in accordance with restaurant standards.
Customer service Supervisor
Awake Coffee Roasters
Dhaka, Bangladesh
01.2023 - 11.2023
- Company Overview: - Dhaka, Bangladesh
- Organized new stock for floor placement.
- Helped cafe management promote service-oriented culture with intense focus on delivering superior customer service.
- Provided value to customers by delivering friendly cafe environment and great food experiences.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Greeted customers to determine wants or needs.
- - Dhaka, Bangladesh
Customer Service Agent
Grameenphone
Dhaka, Bangladesh
03.2020 - 06.2022
- Company Overview: - Dhaka, Bangladesh
- Engaged positively with each customer, providing professional and polite support for any queries and service needs.
- Welcomed customers, offered to help to identify their needs and demand.
- Counted cash, made change and office discount coupons to keep organized and balanced cash register drawer.
- Arranged merchandise for displaying online advertisements to highlight new styles, attract customers and enhance sales.
- Explained information about quality, value and style of services to influence customer buying decisions.
- - Dhaka, Bangladesh
Education
Master’s - Business Analytics
Melbourne Institute of Technology
Melbourne, VIC, Australia07.2024
Bachelor of Business Administration - Human Resource Management
North South University
Dhaka, Bangladesh07.2022
Skills
- Safe food handling
- Recipe-based cooking
- Sandwich making
- Food presentation
- Catering support
- Trash removal
- Sanitation procedures
- Knife skills
- Positive attitude
- Food safety
- Kitchen organization
- Chopping vegetables
- Equipment cleaning
- Attention to Detail
- Merchandise Handling
- Flexible Hours
- Strong Communication and Interpersonal Skills
- Excellent Written and Verbal Communications
- Engaging with Diverse Customers
Timeline
Kitchen Staff Member
Kingpin Crown
08.2024 - Current
Customer service Supervisor
Awake Coffee Roasters
01.2023 - 11.2023
Customer Service Agent
Grameenphone
03.2020 - 06.2022
Master’s - Business Analytics
Melbourne Institute of Technology
Bachelor of Business Administration - Human Resource Management
North South University
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