customer service officer
Central Park
- Duration: 1 year
- Providing the best customer service and configuring by using a software Gallagher to create a swipe card for customers
Agha Mahdi Walizadah
CHESTER HILL,NSW
Summary
Australian Permanent Resident Experience in Customer Service role/configurations and knowledge of VMware, LAN/WAN, CISCO Packet Tracer to provide a network support and troubleshooting. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level IT support position. Ready to help team achieve company goals.
Work History
Education
Diploma of Information Technology. -
TAFE NSW
Lidcombe, NSW11.2023
Certificate III in Information Technology Digital, Media -
Bankstown Senior college
High School Certificate -
Bankstown Senior college
Skills
- Concierge position in Central Park
- Monitoring CCTV footage
- Controlling secured access doors using software applications
- Controlling secured access lift by using software applications
- Providing access to car park boom gates through computer application such as Gallagher software
- Answering the security phones
- Knowledge of VMware software to setting the virtual machine configuring network, troubleshooting
- Knowledge of cloud Architecture such as AWS management console to develop & understand programming languages
- Knowledge of CISCO Packet Tracer such as configuring
- knowledge of Hyper V software for basic troubleshootings
- Good knowledge of level 1 in DHCP/DNS/IPV4/ IP address
- Proficient with Microsoft office suits, including word, Excel, power point, outlook
- Knowledge of basic software/hardware system technician management
- Knowledge of Active directory for troubleshooting
- Strong communication skills in the Dari, Urdu, Hindi, Farsi, and English
- Capacity to show initiative and work independently
- Hardworking, reliable, and highly motivated
- Good organizational and management skills
- Work well with people as a strong team
Special Achievements Awards
- 2023 Diploma of Information Technology (Advance Networking cloud Architecture) NSW TAFE.
- 2022 High School Certificate.
Preferred
Able to Drive.
Reliable to work Full time.
I am a quick Learner.
Short Courses Additional Qualification
- 2023 Diploma of Information Technology (Advance Networking cloud Architecture) NSW TAFE.
- 2023 Certificate III in Information Technology Digital, Media (Bankstown Senior college)
- 2022 High School Certificate (Bankstown Senior college)
- 2020 First Aid Certificate NSW.
- 2020 Year 10 Rosa Certificate (Bankstown Senior college)
- 2019 Intensive Engling Centre (Bankstown Senior college)
Timeline
customer service officer
Central Park
Diploma of Information Technology. -
TAFE NSW
Certificate III in Information Technology Digital, Media -
Bankstown Senior college
High School Certificate -
Bankstown Senior college
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