Summary
Overview
Work History
Skills
Professionalreferences
Licenses and qualifications
Personal Information
Timeline
Generic

Agnes Adyeri

Perth,WA

Summary

I am a self-motivated and hard-working individual with extensive experience in the aged care and personal care environment. I demonstrate exceptional support and communication skills to handle complex situations with desired outcomes. I am an excellent team player who is willing to take initiative and assist others whenever needed. I exhibit exemplary customer service skills across all my roles which resulted in building effective and sustainable professional relationships with clients. I am a good user of Microsoft Office and other organisational applications with excellent time-management and organisational skills. I have successfully completed my Certificate IV in Disability and am also experienced in working with children with special needs.

Overview

11
11
years of professional experience

Work History

Support Worker

Affirm Care
02.2018 - Current
  • Organising leisure activities for clients in the community.
  • Accompanied clients to medical appointments and assisted them with their daily needs.
  • Assisted clients with personal care, such as showering and dressing.
  • Helping clients develop independent living skills, such as budgeting, cooking and cleaning.
  • Supporting clients to access education, training or employment opportunities.
  • Monitored client wellbeing and reported any changes or concerns to relevant staff members.
  • Reporting any incidents or accidents by company policy and procedure.
  • Encouraging service users to participate in social activities that promote their physical health and mental well-being.
  • Liaising effectively between other professionals involved in a client's care, such as doctors, nurses, social workers and family members.
  • Maintaining accurate records of client progress using computer systems or paper files in line with data protection regulations.
  • Managing challenging behaviour from clients in a calm manner by utilising de-escalation techniques.
  • Supported clients' social, physical and emotional needs to help themintegrate into local community.

Patient Care Assistant

Amana Living
01.2017 - Current
  • Assisting and supporting residents in maintaining Activities of Daily Living (ADL) in multiple areas including personal hygiene, grooming, oral hygiene, continence management, mobility, food and fluids, maintenance of hearing aids, glasses, use of wheelchairs and other aids, physiotherapy exercises
  • Documenting the progress notes and report observation results to RN/EN while ensuring the social, emotional, spiritual, cultural and recreational needs of residents are met as per the care plan
  • Completing incident reports that I am a witness to, diet sheets, attendance records
  • Maintaining confidentiality of resident information and performing work in a legal and ethical framework by following appropriate reporting mechanisms to meet duty of care requirement
  • Working in Special Care Unit residents with BPSD (Behavior and Psychological Symptoms of Dementia) (Mental illness)
  • Maintaining knowledge of emergency procedures, storage, disposal and handling of chemicals.

Patient Care Assistant

Aegis Amberley
01.2014 - 12.2016
  • Assisting and supporting residents in maintaining Activities of Daily Living (ADL) in multiple areas including personal hygiene, grooming, oral hygiene, continence management, mobility, food and fluids, maintenance of hearing aids, glasses, use of wheelchairs and other aids, physiotherapy exercises
  • Documenting the progress notes and report observation results to RN/EN while ensuring the social, emotional, spiritual, cultural and recreational needs of residents are met as per the care plan
  • Completing incident reports that I am a witness to, diet sheets, attendance records
  • Maintaining confidentiality of resident information and performing work in a legal and ethical framework by following appropriate reporting mechanisms to meet duty of care requirements
  • Working in Special Care Unit residents with BPSD (Behavior and Psychological Symptoms of Dementia) (Mental illness)
  • Maintaining knowledge of emergency procedures, storage, disposal and handling of chemicals.

Patient Care Assistant

St Ives / St John of God / MS Society
  • Assisting and supporting residents in maintaining Activities of Daily Living (ADL) in multiple areas including personal hygiene, grooming, oral hygiene, continence management, mobility, food and fluids, maintenance of hearing aids, glasses, use of wheelchairs and other aids, physiotherapy exercises
  • Documenting the progress notes and report observation results to RN/EN while ensuring the social, emotional, spiritual, cultural and recreational needs of residents are met as per the care plan
  • Completing incident reports that I am a witness to, diet sheets, attendance records
  • Maintaining confidentiality of resident information and performing work in a legal and ethical framework by following appropriate reporting mechanisms to meet duty of care requirements
  • Maintaining knowledge of emergency procedures, storage, disposal and handling of chemicals.

Waitress

Saville Hotel / Mercure Hotel
  • Providing excellent wait service to ensure customer satisfaction
  • Taking customer orders and delivering food and beverages
  • Making menu recommendations, answering questions and sharing additional information with restaurant patrons.

Skills

  • Strong Relationship Building Skills
  • Exceptional Aged Care and Personal Care Skills
  • Flexible To Work Across Rotating Rosters
  • Supportive and Caring
  • High-Level Interpersonal Skills
  • Effective Problem-Solving Skills
  • Advanced Communication Skills
  • Effective Team Player
  • Nursing Assistance
  • Documentation
  • Basic Life Support
  • Behavioral Management

Professionalreferences

  • Kecia Truter, Enrolled Nurse, Amana Living, +61 450 452 344
  • Patricia, Registered Nurse, Aegis Amberley, +61 417 841 503
  • Ann Reyes, Registered Nurse, Act Feel, +61 405 829 909

Licenses and qualifications

  • Diploma in mental health, 2022
  • Certificate IV in Disability Services, 2021
  • Diploma in Beauty Therapy, 2014
  • Certificate in Medical Reception, 2012
  • Certificate III in Aged Care, 2011
  • Certificate IV in Hospitality Supervision, 2010

Personal Information

Title: Patient Care Assistant (Aged and Disability Care)

Timeline

Support Worker

Affirm Care
02.2018 - Current

Patient Care Assistant

Amana Living
01.2017 - Current

Patient Care Assistant

Aegis Amberley
01.2014 - 12.2016

Patient Care Assistant

St Ives / St John of God / MS Society

Waitress

Saville Hotel / Mercure Hotel

Similar Profiles

CREATE PROFILE
Agnes Adyeri