Agok Mabok

Dealt with insurance claims

Discussed claims with customers and getting repairs done in their home

Lodged claims with customers

Managed insurance claims and completed tasks and daily calls

• Enhanced order accuracy by meticulously picking items according to packing lists and verifying product information.
• Reduced packing time for orders by efficiently organizing and assembling packages in line with company standards.
• Contributed to warehouse efficiency by collaborating with teammates on load planning, space optimization, and material handling procedures.
• Minimized product returns due to incorrect shipments by double-checking packed items against order specifications prior to dispatching parcels.

• Developed strong cooperative relationships with coworkers and managers.
• Worked different stations to provide optimal coverage and meet production goals.
• Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
• Evaluated staff performance and provided coaching to address inefficiencies.
• Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.